サービスプロバイダ担当部門にて、シスコが持つ幅広い製品・サービスを活用し、お客様の課題解決およびビジネス拡大に貢献するプリセールス活動をご担当いただきます。
営業部門と協力しながら、サービス部門・技術サポート部門・本社開発部門との協業を推進し、技術面からビジネスに貢献していただきます。
アカウントSEとして担当するお客様と信頼関係を構築し、シスコの幅広い製品・サービスを活用しながら、お客様の課題を解決するための技術的な営業活動を行います。
- お客様の課題や技術要件の整理
- 最適なシスコソリューションの検討と提案活動
- 提案資料の作成およびプレゼンテーションの実施
- 実機デモやPoCの実施と報告
- 技術的な問い合わせ対応
- 商談に関して国内他部門や海外開発部門等との協業
- 競合他社との差別化提案
- ネットワーク関連機器（特にルータ、スイッチ）の5年以上のプリセールス業務経験
- WAN関連のL3/L2プロトコルの知識
- POC、実機デモや検証作業の知識と経験
- 日本語での高いコミュニケーション能力
- チームやプロジェクトを率いるリーダーシップ能力
- お客様のためにプロアクティブな活動ができる方
- 新しい事へのチャレンジ精神
望ましい経験とスキル
- サービスプロバイダーのお客様担当としてのプリセールス経験
- 生成AIや機械学習に関する知識
- 仮想化・コンテナ基盤（Docker/K8s etc）に関する知識と経験
- Ciscoソリューションおよび製品に関する実践的な知識
- 英語によるビジネスレベルのコミュニケーション能力
- シスコ技術者認定（エキスパートレベル：CCIE）
In this role, you will be responsible for pre-sales activities within our Service Provider division, leveraging Cisco’s broad portfolio of products and services to solve customer challenges and contribute to business growth.
Working closely with the sales team, you will collaborate with our service, technical support, and global engineering teams to drive business impact through technical expertise. As an Account SE, you will build strong relationships with your assigned customers and lead technical sales efforts to address their specific needs.
Key Responsibilities:- Identifying and analyzing customer challenges and technical requirements.
- Designing and proposing optimal Cisco solutions.
- Creating proposal materials and delivering presentations.
- Conducting and reporting on product demonstrations and Proof of Concepts (PoC).
- Responding to technical inquiries.
- Collaborating with internal domestic and global engineering teams on business opportunities.
- Developing strategies for competitive differentiation.
- 5+ years of pre-sales experience with network equipment (specifically routers and switches).
- Knowledge of WAN-related L3/L2 protocols.
- Knowledge and experience with PoC, product demonstrations, and validation testing.
- High-level communication skills in Japanese.
- Leadership capabilities to lead teams or projects.
- Proactive approach to customer success.
- A strong spirit for taking on new challenges.
Preferred Experience and Skills
- Pre-sales experience serving Service Provider customers.
- Knowledge of Generative AI and Machine Learning.
- Knowledge and experience with virtualization and container platforms (Docker, Kubernetes, etc.).
- Practical knowledge of Cisco solutions and products.
- Business-level English communication skills.
- Cisco Certified Internetwork Expert (CCIE) certification.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 5+ years pre-sales experience with network equipment (routers, switches)
- Knowledge of WAN-related L3/L2 protocols
- Experience with PoC, product demonstrations, and validation testing
- High-level Japanese communication skills
- Leadership capability to lead teams or projects
- Proactive approach to customer success
- Willingness to take on new challenges
- Pre-sales experience serving Service Provider customers
- Knowledge of Generative AI and Machine Learning
- Knowledge and experience with virtualization and container platforms (Docker, Kubernetes)
- Practical knowledge of Cisco solutions and products
- Business-level English communication skills
- Cisco Certified Internetwork Expert (CCIE)
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
