Solutions Engineer

Posted 3 Days Ago
Be an Early Applicant
4 Locations
Remote or Hybrid
Senior level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
AlphaSense empower professionals to make smarter business decisions with confidence and speed.
The Role
Own the technical relationship for enterprise clients from discovery through implementation and expansion. Lead architecture discovery, proofs of concept, API authentication, cloud deployment, SSO and SCIM configuration, technical escalations, and adoption growth. Partner with Sales, Implementation, Account Management, Engineering, and Product while building scripts and tools to scale support. The role requires client-facing technical experience, software development skills, API and identity protocol knowledge, and cloud platform expertise.
Summary Generated by Built In
About AlphaSense: 

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com. Come join us.

About the Team

The global Enterprise Solutions Engineering team leads the technical side of Enterprise Suite deals, from evaluation through implementation and ongoing account support. The Enterprise Suite includes our connectors, API, and MCP. Over the past year, the team proved product-market fit for the Enterprise Suite and Internal Content & Connectors, then took our first wave of enterprise customers from signed contract through implementation.

About the Role

As a Solutions Engineer, you will own the technical relationship for clients adopting the Enterprise Suite. You will work with client technology and business teams from the first discovery call through trial, implementation, and launch, in coordination with Account Management. You will help clients decide what to build, get it into production, and expand their usage over time. Your technical skills let you earn client engineers’ trust and resolve issues quickly.

What You'll Do

  • Own technical discovery with client engineering, data, and business leaders. You will map each client’s architecture and authentication requirements, and scope use cases for the Enterprise Suite.
  • Partner with Account Executives on net new deals, Implementation on active rollouts, and Account Managers on existing accounts. You will carry technical ownership at every stage of the account.
  • Own proofs of concept and trials that show how the Enterprise Suite fits each client’s workflows, and partner with Sales to move evaluations to close.
  • Guide clients from signed contract to production. This includes authenticating GraphQL requests, deploying across cloud, and configuring SSO and SCIM provisioning.
  • Serve as the technical owner for a portfolio of accounts and grow Enterprise Suite adoption and consumption as clients expand from their first team across the organization.
  • Own technical escalations, such as authentication errors and credential or license problems, by testing API requests and reviewing logs. Turn patterns from the field into structured feedback for Engineering and Product.
  • Build scripts and internal tools that scale how Support and Implementation teams handle client requests, such as permission updates and content ingestion.

 

Who You Are

Required

  • 5+ years in a client-facing technical role, such as solutions engineering, solutions architect, sales engineering, working with large enterprise clients.
  • Skilled at open-ended discovery and asking insightful questions before recommending a solution.
  • Adept at translating technical details into terms business stakeholders care about.
  • Hands-on engineering experience, such as a software engineer or working on projects that show you can write and debug code.
  • Understanding of REST or GraphQL APIs, identity protocols such as OAuth 2.0, SAML, and SCIM, and at least one cloud platform (AWS, Google Cloud, or Microsoft Azure).
  • Thrive in ambiguous, high-growth environments and can deliver for clients and solve new problems on your own while our playbooks and enablement are still being built.
  • Strong preference for experience selling to or performing Analyst roles in Banking, Asset Management, Private Markets, or corporate and consulting teams in complex enterprise environments

Nice to Have

  • Degree in computer science or a related technical field.
  • Worked with MCP, LLM-based workflows, or AI agents.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Skills Required

  • 5+ years of experience in a client-facing technical role such as solutions engineering, solutions architecture, or sales engineering with large enterprise clients
  • Experience conducting open-ended technical discovery and asking insightful questions before recommending solutions
  • Ability to translate technical details into language business stakeholders understand
  • Hands-on engineering experience, including software engineering or projects demonstrating the ability to write and debug code
  • Understanding of REST or GraphQL APIs
  • Understanding of OAuth 2.0, SAML, and SCIM identity protocols
  • Experience with at least one cloud platform: AWS, Google Cloud, or Microsoft Azure
  • Ability to work independently in ambiguous, high-growth environments and solve new client problems
  • Strong preference for experience selling to or performing analyst roles in banking, asset management, private markets, corporate, or consulting environments
  • Degree in computer science or a related technical field
  • Experience with MCP, LLM-based workflows, or AI agents

AlphaSense Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AlphaSense and has not been reviewed or approved by AlphaSense.

  • Inclusive Benefits Coverage — Healthcare offerings include gender-affirming care and unlimited fertility coverage in addition to comprehensive medical options. Mental-health resources and an assistance program are also emphasized.
  • Leave & Time Off Breadth — PTO is presented as generous or unlimited in the U.S., with volunteer days and notable parental leave for primary caregivers. These policies indicate flexible time-away support.
  • Strong & Reliable Incentives — On-target earnings for several sales functions are positioned as competitive, offering meaningful upside when targets are met.

AlphaSense Insights

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The Company
HQ: New York, NY
2,000 Employees
Year Founded: 2011

What We Do

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. Headquartered in New York City, AlphaSense employs over 2,000 people across offices in the U.S., U.K., Finland, India, Canada, and Ireland. For more information, please visit www.alpha-sense.com.

Why Work With Us

AlphaSense is shaping how companies make decisions. We're product-driven and customer obsessed in our mission to take decision makers from complexity to clarity. Our culture balances ambition with humility, autonomy with teamwork. With mentorship and real ownership, you’ll have everything you need to keep evolving, personally and professionally.

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