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Job SummaryThis role is responsible for specific SaaS products and focuses on applying platform recommended best practices to build solutions to solve business problems. As well as working within platform standards to build integrations and full software solutions where necessary. With a focus on quality, security, and performance. They are also responsible for configurations and maintenance of the assigned SaaS products. Increasingly, this role leverages the Microsoft Azure cloud platform and Microsoft AI services—including Azure OpenAI Service and Microsoft Copilot—to extend the assigned SaaS products with secure, intelligent, cloud-native capabilities.Job DescriptionLOCATION: UTAH
9800 S. Monroe St.
Sandy, UT 84070
SCHEDULE:
FULL-TIME; IN-OFFICE ONE DAY PER WEEK MINIMUM
To be effective, an individual must be able to perform each job duty successfully.
Responsibilities include building and maintaining forms, fields, tables, apps, components, and dashboards using out of the box tools.
Configuring and maintaining features, modules, and environments according to development and business needs.
Applies SDLC to all custom apps and components integrated with the platform.
Supporting the deployment of solutions according to platform standards and best practices. While also following Credit Union standards.
Building and maintaining workflows to manage business processes.
Promoting and applying credit union coding standards together with the platform recommended best practices for development.
Building platform extensions through scripts, components, business rules, plugins, and solutions according to the recommended standards of the platform.
Regularly participating in collaborative code review and solution review sessions.
Creating unit tests with appropriate solution coverage and assists quality engineers in developing automated integration tests and UI tests.
Promotes best practices and standards for the platform.
Collaborates effectively in a Scrum team, with the desire to perform a variety of tasks as needed to fully complete stories in accordance with the accepted definition of done.
Collaborate regularly and effectively with the Product Management team and Business Stakeholders.
Meets the needs of the end user in a quality, consistent, and professional manner, using independent judgment where appropriate.
Communicates effectively and professionally to both team members and credit union employees in other departments.
Contributes to general and technical documentation for platform solutions.
Commits to continuously learn and improve, in both technical expertise and soft skills.
Keeps current with the specific SaaS product roadmap and features. As well as emerging technologies and development techniques.
Assists in diagnosing and resolving production issues.
Designing, building, and integrating AI-powered features into platform solutions using Microsoft AI services such as Azure OpenAI Service, Azure AI Foundry, and Microsoft Copilot Studio, following responsible-AI principles and Credit Union security standards.
Building and deploying cloud-native integrations and services on Microsoft Azure (such as Azure Functions, Logic Apps, App Service, and API Management), with automated CI/CD pipelines in GitHub and Azure DevOps.
Knowledge, Skills, and Abilities (KSA)
Minimum 2 years of experience working on the assigned SaaS products.
Experience with building out of the box solutions for the assigned SaaS products.
Experience with extending the platform through scripts, components, plugins, or event triggers.
Ability to translate business problems into platform solutions.
Ability to work with business stakeholders and understand their issues and requirements.
Familiarity with mainstream object-oriented languages such as C# or Java.
Experience with JavaScript or web front end frameworks like React or Angular.
Experience with creating and consuming web services, including both REST and SOAP.
Experience with accessing and querying databases like MSSQL Server
Experience with Scrum and associated tools such as Azure DevOps or GitHub.
Experience building and deploying solutions on Microsoft Azure, including services such as Azure App Service, Azure Functions, Azure Logic Apps, Azure API Management, and Azure SQL Database.
Familiarity with credit union/banking systems and processes is preferred.
2–5 years delivering solutions on one or more enterprise platforms.
Preferred experience designing or integrating generative-AI solutions with Azure OpenAI Service and Azure AI Search, including retrieval-augmented generation (RAG) and prompt-engineering patterns.
Experience using Microsoft Copilot or Copilot Studio to extend business applications with AI assistants is a plus.
Education
Bachelor’s or equivalent; advanced platform certifications are strongly preferred.
Certifications (Preferred)
Preferred: Assigned SaaS product certifications or certifications for similar platforms. Microsoft Azure and AI certifications are strongly preferred,
Managerial Responsibility
Has no supervisory/managerial responsibility.
Computer/Office Equipment Skills
Experience with Microsoft 365 tools (Word, Excel, PowerPoint) and diagram software such as Visio or Lucidchart. Experience with the Microsoft Azure portal and AI-assisted development tools such as GitHub Copilot is a plus.
Language Skills
Demonstrated ability to clearly express ideas verbally and in writing; document outcomes for stakeholders.
Other Skills and Abilities
Ability to work autonomously and collaboratively in a fast-paced environment; strong time management; adaptive to change; excellent interpersonal skills.
PHYSICAL ABILITIES / WORKING CONDITIONS
Ability to sit, talk and hear consistently; stand, walk occasionally; lift up to 10 pounds occasionally; typical office environment; moderate noise.
***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
#LI-FB1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Skills Required
- Minimum 2 years of experience working on the assigned SaaS products
- 2-5 years delivering solutions on one or more enterprise platforms
- Experience building out-of-the-box solutions for the assigned SaaS products
- Experience extending the platform through scripts, components, plugins, or event triggers
- Ability to translate business problems into platform solutions
- Ability to work with business stakeholders and understand requirements
- Familiarity with mainstream object-oriented languages such as C# or Java
- Experience with JavaScript or web front end frameworks like React or Angular
- Experience creating and consuming web services, including REST and SOAP
- Experience accessing and querying databases such as MSSQL Server
- Experience with Scrum and associated tools such as Azure DevOps or GitHub
- Experience building and deploying solutions on Microsoft Azure (Azure App Service, Functions, Logic Apps, API Management, Azure SQL Database)
- Experience applying SDLC, participating in code reviews, and creating unit tests and automated integration/UI test support
- Experience with CI/CD pipelines in GitHub and Azure DevOps
- Experience with Microsoft 365 tools (Word, Excel, PowerPoint) and diagram tools (Visio or Lucidchart)
- Bachelor's degree or equivalent
- Assigned SaaS product certifications or similar platform certifications; Microsoft Azure and AI certifications
- Familiarity with credit union/banking systems and processes
- Preferred experience designing or integrating generative-AI solutions with Azure OpenAI Service and Azure AI Search (RAG, prompt engineering)
- Experience using Microsoft Copilot or Copilot Studio to extend business applications with AI assistants
Mountain America Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mountain America Credit Union and has not been reviewed or approved by Mountain America Credit Union.
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Affordable Benefits — Health coverage features a large employer premium share, low out-of-pocket costs, and options like HSA/FSA alongside employer-paid disability and life insurance. On-site wellness facilities and low-cost dental/vision further enhance overall affordability.
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Retirement Support — A matching 401(k) is available from day one, with employer contributions positioned as a core element of total rewards. Retirement offerings are consistently highlighted alongside other financial benefits.
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Strong & Reliable Incentives — Bonuses are substantial and recurring, including annual awards and holiday bonuses, with commission opportunities in lending roles. Incentive programs are framed as a regular part of compensation rather than occasional extras.
Mountain America Credit Union Insights
What We Do
It may be our story, but it's all about you. Mountain America Credit Union first opened its doors in the 1930s with a commitment to guiding our members to achieve their financial dreams. Today, our essence—guidance—remains the focal point of our identity. It’s a purpose-driven identity to ensure that everything we do moves you safely along your journey. Call it a path, a trail, or simply a way through. Sometimes it's arrow straight. Other times it has unexpected twists and turns that require knowledge of the road ahead. From wherever you are to where you see yourself going, there is a clear way forward. It's life's financial journey, and we're here to guide you every step of the way. As your financial partner, we'll help outfit you with the tools for the journey ahead—like convenient, flexible products and services designed around how you really live, as well as sound, timely advice to help steer you around any obstacles. This is your journey. Let's begin together, right here. Equal Housing Lender. Insured by NCUA.
