Splunk is currently seeking a highly motivated individual to join our presales team as a Solutions Engineer in the UK to focus on our Strategic Accounts.
As a Splunk Senior Solutions Engineer, you’ll be the deep-dive technical sales resource for the UK Sales team supporting our clients across the region. This role has a specific focus on Strategic accounts; these are our high-value customers with significant revenue potential, market influence, or alignment with our product vision.
The Senior Solutions Engineer will provide tailored solutions and technical executive-level engagement to drive long-term growth and partnership
The Senior Solutions Engineer must be comfortable building rapport with technical champions, augmenting the account team and serving as a trusted advisor. Developing and owning technical proof activities to advance expansion opportunities, as well as drive product adoption.
Key Responsibilities:
- Technical Expertise: Serve as a subject matter expert on Splunk products and solutions, providing technical guidance and support to strategic accounts.
- Solution Development: Design, develop, and implement customized solutions that align with customers' desired business outcomes and demonstrate quantifiable, measurable value.
- Customer Engagement: Collaborate with sales teams to understand customer requirements and operational pain, deliver compelling presentations, and demonstrate the value of Splunk solutions.
- Account Management: Build and maintain strong relationships with our technical champions, ensuring their long-term success and satisfaction.
- Problem Solving: Identify and resolve technical issues, ensuring customer satisfaction and successful deployment of Splunk products.
- Training and Support: Conduct training sessions and workshops for customers, enabling them to maximize the use of Splunk solutions.
- Event Participation: Demonstrate Splunk products and services to customers on-site, remotely via webinars, and at field events such as conferences and trade shows.
- Continuous Improvement: Work closely with the presales team and management to develop and continually improve working practices, standard methodologies, and presales processes.
Qualifications:
- Experience: Minimum of 5 years of experience in a solutions engineering or similar role, preferably within the data analytics or IT industry, with a focus on strategic accounts.
- Technical Skills: Proficiency in Splunk products or similar, data analytics, and operational intelligence. Strong knowledge of IT infrastructure, cloud technologies, and security protocols.
- Domain knowledge: Either, security operations, Observability, DevOps, IT operations, big data or log management.
- Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical audiences.
- Problem Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing customer needs.
- Great Teammate: Ability to work collaboratively with multi-functional teams, including sales, product development, and customer support.
Education:
Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degrees or certifications in relevant areas are a plus.
Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- At least 5 years of experience in solutions engineering or a similar role
- Experience supporting strategic accounts
- Proficiency with Splunk products or similar technologies
- Knowledge of data analytics and operational intelligence
- Knowledge of IT infrastructure, cloud technologies, and security protocols
- Domain knowledge in security operations, observability, DevOps, IT operations, big data, or log management
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to collaborate with sales, product development, and customer support teams
- Bachelor's degree in Computer Science, Engineering, or a related field
- Experience in the data analytics or IT industry
- Advanced degree or relevant certifications
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
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Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
