Solutions Engineer - Remote

About Valiantys

Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. Because teamwork requires more than just tools, we help them bridge the gap between their applications and strategic practices such as SAFe and ITIL. Over the last 15 years, we have helped in excess of 5,000 customers to achieve their desired business outcomes at a reduced time to value, through improved team collaboration.

At Valiantys we talk straight, we share and take part, we are mindful of what matters, we make every interaction remarkable and we never stand still. If you think the 5 values sound familiar to you, we bet you will love working with us! 

Your assignment 

As a Solutions Engineer, you will be collaborating with our Sales and Delivery Team and you will be engaged in assisting the sales team in ensuring a successful sales cycle, and contributing to the overall success of the sales organization.

Things you'll be working on

- Gathering, refining, and qualifying customer needs

- Defining the best approach to answer these needs

- Estimate the effort and cost for the projects

- Contribute to marketing activities (i.e Webinars, workshops and other activities) 

- Participating in the continuous improvement of the pre-sales tools and processes (i.e demo instances, data samples etc.) Drive critical aspects of the sales cycle: gather and understand the customer needs, provide technical and functional guidance, present and advocate the appropriate solution

- Support the sales team on technical solutions and workload evaluation

- Work collaboratively with consultants and the sales team to create and deliver winning solutions

- Contribute to Marketing activities (webinars, generating content, and more) 

- Maintain and improve sales offer templates and documentation

What you need to be successful

- Familiarity with Jira, Confluence, and Bitbucket is a plus 

- Demonstrated technical skills and knowledge

- Curious about technology and able to learn quickly new tools and frameworks 

- Some business experience/ business knowledge in one or more of the following ITSM and ITIL 

- Agile software development

- DevOps and CI/CD

- Great listener, communicator, presenter, you like customer-facing interactions

- Ability to to work in a fast-paced team environment

- Bachelor's degree preferred

- Bilingual, French and English, is a plus

- Excellent communication skills, oral and written

And you are... 

Organised

Have excellent time management

With strong written/oral communication and Listening skills

Great interpersonal skills

Collaborative

Why you should apply? 

We invite you to become a driving force behind our mission, a mission that's all about making a significant impact. If you're someone with an unquenchable passion for creating positive change, a thirst for taking on new challenges, and an unwavering commitment to personal and professional growth, then this job is tailor-made for you!

Here, you'll find a unique opportunity to collaborate with industry experts, unlocking your creative potential, and contributing to innovative solutions that change the game.

People are our biggest asset and we work hard to make sure Valiantys is not only a great place to work but also provides a platform for you to grow.

Ownership. You will have a very strong influence on the strategy and will have ownership of your scope.

Training. We provide the time and budget to help you grow.

Flexibility. We understand life is about balance and we provide flexibility and support to help you achieve your life goals.

Salary & benefits: We reward our people well for their hard work plus we have an excellent benefits package.