Solutions Engineer

Join us as we scale our business in NA/EMEA by building on our tremendous success around the world. The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and PingCAP is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (32,000 stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about PingCAP careers and join our team to be at the forefront of innovation and growth.

Responsibilities

• Educate prospects and customers on what is possible with TiDB Share best practices for integrating TiDB with various data sources and applications.
• Understand customer requirements and communicate the business value of solving technology problems using TiDB.
• Guide the design and deployment of TiDB HTAP implementations that provide meaningful impact to multiple functional areas of a customer’s organization.
• Provide technical input on RFPs / customer technical requirements.
• Organize and lead demos and proofs-of-concept (PoCs) to demonstrate various use cases for TiDB.
• Create technical content to show customers how to integrate TiDB or implement best practices for PingCAP technologies.
• Assist backend developers, database administrators, product managers and project owners with technical questions and escalations, as they arise.
• Work with developers, helping them with debugging their database integrations, and suggesting code optimization techniques and strategies.
• Document architectural solutions and recommendations for customers Distill and convey customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

Qualifications

• Two to five years experience as backend developer or database administrator, with strong communication skills.
• A strong understanding of the software development lifecycle.
• Working understanding of a coding and scripting language such as Python, Shell, or Golang.
• Experience with web-scale distributed systems, load balancing, and system monitoring.
• Familiarity with setup, configuration, and optimization of Nginx, LVS, Keepalived, Zabbix, MySQL, Redis, etc.
• Docker/Kubernetes knowledge is a strong plus.
• Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud PlatformExperience in DevOps automation using Terraform, Puppet, Ansible, or SaltStack.
• A world-class communicator.
• Confident in dispensing knowledge to a highly skilled and experienced audience including developers, architects, and C-level executives.
• Willingness to travel within the region (approximately 20-40%) as required by customer engagements.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. PingCAP also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at PingCAP.