The Role
The Solutions Engineer will provide technical expertise during the sales cycle, configure demo environments, address technical objections, and ensure smooth project handovers while collaborating closely with account executives and implementation teams.
Summary Generated by Built In
At Intenseye, we believe protecting people at work is non-negotiable.
That’s why we’re building the world’s most advanced AI-powered platform for industrial environments, designed to help organizations move from reactive programs to proactive risk prevention across safety, operations, and quality management. Our technology gives enterprises the ability to see risk and inefficiency as they emerge, take action in real time, and prevent incidents before they happen.
Powered by cutting-edge AI and Intenseye’s proprietary Sentinel hardware, our platform delivers ethical, highly accurate intelligence across complex worksites. EHS, operations, and quality teams gain continuous leading indicators, deep operational insight, and unprecedented visibility into how work actually happens.
Today, Intenseye helps protect hundreds of thousands of workers across 25+ countries—and we’re just getting started.
We are seeking a highly motivated Field Solutions Engineer to be a key partner to account executives, driving the expansion of Intenseye's presence into Fortune 500 companies. You will serve as a technical leader, interfacing directly with customers and partners throughout the sales process, overcoming technical objections, assisting with deployment designs, and providing technical support to the sales team. The ideal candidate will be an independent, quick learner who can deliver impactful results.
This role requires up to 40% travel.
Key Responsibilities:
- Become the subject matter expert on the full Intenseye product suite, articulating its value and benefits to customers throughout the sales cycle.
- Partner with AEs to run deep technical discovery with complex prospects
- Configure demo environments that reflect prospect-specific workflows and integrations
- Act as the technical expert during sales cycles, answering detailed questions about integrations, APIs, data flows, and product capabilities
- Work with Product and Engineering to scope custom solutions or identify development needs
- Build proof-of-concept deliverables and custom solutions that help win deals
- Help refine our Pre-Sales SE playbook to standardize technical support in the sales cycle and processes.
- Strategically address and overcome technical objections to secure successful outcomes for Intenseye.
- Effectively present the Intenseye solution to diverse audiences, from C-level executives to safety directors and operations managers. Train and educate partners, customers, and internal employees on the latest Intenseye product offerings.
- Close collaboration with the Implementation teams is crucial to ensure a smooth and comprehensive handover of solution delivery details.
Qualifications
- Experience: 3+ years as a Sales Engineer with a proven track record of working with Fortune 500 companies.
- Communication: Outstanding written and verbal English communication skills to clearly and efficiently articulate technical matters.
- Education: Bachelor's/Master’s degree in a relevant technical or engineering field from an accredited university.
- Technical Expertise: Strong background in Networking including HTTPS, VLANs, TCP/IP, DNS, NAT devices, DHCP, and Firewalls. Cloud & On-Prem (AWS, GCP, Azure), Enterprise Architecture, Cybersecurity / Data Privacy, Application Security, AI, Computer Vision, LLMs, IoT, Industrial Control Systems, Smart Devices, API integrations.
- Certifications: Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
- Programming/Systems: Experience with Active Directory, SAML/SCIM, APIs, Python, and other coding languages.
Bonus Qualifications:
What we offer?
- Hybrid Work - Remote + NYC office
- Employee Stock Option Package
- Comprehensive Family Medical Insurance, Dental & Vision
- 401(k) with employer matching
- Life Insurance
- Parental Leave
- Annual Learning & Development Stipend
- Flexible PTO
- Play a key role in growth of the company
- Saving lives and changing the industry with AI-powered health and safety!
Hiring Process
- Initial phone call with our VP Operations (30 mins)
- Zoom meeting with our Director of Solutions (45 mins)
- Take Home Task
- Onsite meeting at NYC office with our Leadership Team (90 mins)
- Reference + Background Checks
At Intenseye, we know that not everyone will check every single box - and that’s more than okay. Research shows that great candidates often self-select out if they don’t meet 100% of the requirements, and we don’t want that to be you. If you’re excited about this role, passionate about helping customers succeed, and believe you can make an impact, we’d love to hear from you. Your experience, perspective, and potential matter just as much as your resume.
Intenseye is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered. We recruit, hire, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity or expression, medical condition, pregnancy, veteran status, genetic information, or any other characteristic protected by applicable law.
We know that not everyone will meet 100% of the listed qualifications, and that’s OK. Research shows that individuals from underrepresented groups often hesitate to apply unless they meet every criterion. If you’re excited about our mission and believe you can have an impact in this role, we strongly encourage you to apply. Your experience, skills, and perspective may be exactly what we’re looking for.
Top Skills
Active Directory
AI
Api Integrations
AWS
Azure
Computer Vision
Dhcp
Dns
Firewalls
GCP
Https
Iot
Llms
Nat Devices
Python
Tcp/Ip
Vlans
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The Company
What We Do
Intenseye is a category defining environmental health and safety (EHS) platform powered by cutting-edge AI. Using existing cameras within facilities, Intenseye empowers EHS leaders to see the unseen hazards and save lives proactively, through 24/7 analysis of workplaces and real-time leading indicator data. Intenseye identifies and analyzes 45+ EHS use cases with very high accuracy rates and protects 100,000+ workers in 23 countries across the globe. Whether it’s PPE usage, body positioning assessments or vehicle interaction, our software is ready to work for you.
Empowering Workers & EHS Teams
We help create psychologically safe workplaces where workers are empowered speak up to fix the systemic issues.
Ethical AI
At Intenseye, we are committed to use AI responsibly and embedding ethical principles into the innovation of AI.
Privacy
Our platform does not rely on bodily cues and therefore, does not use facial recognition or biometrics.
Data Security
We are the only safety AI platform fully compliant with SOC 2 and GDPR.
Technology for Good
We believe we are a force for good that will serve the key purpose of saving more lives at workplaces.
