Solutions Engineer (Integrations & Tech Support)

Posted 17 Hours Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka
Mid level
eCommerce • Fintech • Payments • Software • Financial Services
The Role
The Solutions Engineer will be responsible for the implementation and support of Razorpay's solutions for key clients, ensuring successful integration between the platform and merchants, addressing queries, and providing feedback on product requirements. The individual will need strong technical knowledge of coding languages and a deep understanding of Razorpay's product suite.
Summary Generated by Built In

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

Responsibilities :

  • Have a deep understanding of the entire product suite.
  • Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
  • Responsible for implementation of the solutions provided by Razorpay for the Key Clients.
  • Responsible to represent Razorpay from platform integration perspective with prospective merchants
  • Accountable to ensure successful implementation of platform integration between Razorpay and Merchants
  • Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
  • Read and respond to integration and platform documents shared by prospective customers.
  • The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
  • In the case of product customization requests from the clients, S/he would help validate the requirements.

Qualifications:

  • Minimum 3-5 years work experience in a product based Payments or SAAS platform integrations / Implementation / Solutions team
  • Education – BE/B Tech/M Tech – In CS/IT/ETC only
  • Any Programming Languages - Java, .Net, PHP, Python, Java script, Python, Java script

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

 

Follow us on LinkedIn & Twitter

Top Skills

.Net
Java
JavaScript
PHP
Python
The Company
HQ: Bangalore, Karnataka
3,200 Employees
On-site Workplace
Year Founded: 2013

What We Do

Power your finance, grow your business.
Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease.

Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.

#OutgrowOrdinary
We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to.

The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch.

Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly.

Certified cool
We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain.

Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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