At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Solutions Engineer II, GRC (Archer)? Globe Life is looking for a Solutions Engineer II, GRC (Archer) to join the team!
In this role, you will be responsible for owning the configuration, optimization, and day-to-day management of our GRC platform.
This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
Technical Implementation Support
- Conduct requirements gathering sessions with business stakeholders.
- Translate requirements into user stories, create functional and technical documentation for implemented solutions.
- Perform platform configuration tasks under minimal supervision including forms, workflows, reports, etc.
- Identify opportunities to use and/or implement AI-powered features/tools to improve operational efficiencies.
- Develop and execute test plans for platform changes and enhancement/change requests.
- Review and analyze enhancement/change requests from business for potential enterprise-wide impact.
- Manage individual project tasks and small workstreams with minimal oversight.
- Participate in sprint planning, backlog grooming, and backlog prioritization.
- Track milestones, risks, dependencies, and deliverables for platform initiatives.
- Communicate project status, risks, and blockers to team lead.
Operational Support & Continuous Improvement
- Provide operational support, routine data management, basic administration support, and report/dashboard support.
- Troubleshoot GRC solution and platform issues, perform root-cause analysis, and implement long-term fixes.
- Maintain and improve platform documentation and training materials.
- Coordinate with business to test and deploy changes to production following established change management and release processes.
- Provide training, documentation, and guidance to internal stakeholders to ensure consistent and effective platform use.
- Provide ongoing support and clarification for implemented GRC solutions, acting as subject matter expert.
- Conduct business process analysis to identify inefficiencies and make recommendations for improvement.
- Monitor platform performance, data quality, and user adoption.
What You Can Bring:
- Bachelor’s degree in Information Technology, Information Systems, Information Assurance, Business or related field.
- 5+ years in Software Development, Information Security, Privacy and/or GRC related role.
- 2+ years of experience configuring at least one GRC platform (Archer, Resolver, Wolters Kluwer, or similar).
- Industry Certifications (e.g., GRCP, CRISC, etc.) (preferred).
- GRC Platform Specific Entry Level Certifications (e.g., Archer Certified Associate, etc.) (preferred).
- Working knowledge of GRC concepts (e.g., laws/regulations, controls, policies, etc.) and frameworks (e.g., NIST, ISO 27001, SOX).
- Experience working on one or more GRC programs (e.g., policy mgmt., compliance mgmt., vendor risk mgmt., etc.).
- Hands-on experience configuring at least one enterprise GRC platform (Archer preferred).
- High technical aptitude and ability to learn new systems quickly.
- Strong problem-solving skills with ability to use combination of analysis, experience and judgment to develop feasible solutions.
- Excellent time management, task planning, and prioritization skills.
- Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences.
- Business analysis and stakeholder management skills.
- Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong knowledge of SQL queries, scripting languages (e.g., Python, PowerShell, etc.), and reporting tools (e.g., Power BI, etc.).
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Skills Required
- Bachelor's degree in Information Technology, Information Systems, Information Assurance, Business, or a related field
- 5+ years of experience in software development, information security, privacy, and/or GRC
- 2+ years of experience configuring at least one GRC platform, such as Archer, Resolver, or Wolters Kluwer
- Industry certification such as GRCP or CRISC
- GRC platform certification such as Archer Certified Associate
- Working knowledge of GRC concepts, laws, regulations, controls, policies, and frameworks such as NIST, ISO 27001, and SOX
- Experience working on one or more GRC programs, such as policy management, compliance management, or vendor risk management
- Hands-on experience configuring an enterprise GRC platform, preferably Archer
- High technical aptitude and ability to learn new systems quickly
- Strong problem-solving skills and ability to develop feasible solutions using analysis, experience, and judgment
- Excellent time management, task planning, and prioritization skills
- Excellent verbal, written, and interpersonal communication skills with technical and non-technical audiences
- Business analysis and stakeholder management skills
- Strong knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint
- Strong knowledge of SQL queries, scripting languages such as Python or PowerShell, and reporting tools such as Power BI
Globe Life Compensation & Benefits Highlights
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Retirement Support — Retirement programs are described as a standout, combining a company-matched 401(k) with a traditional pension. Company materials and current postings indicate both are available to eligible employees.
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Parental & Family Support — Paid maternity and parental leave at full pay is highlighted as part of the package. Feedback suggests these offerings contribute meaningfully to family-friendly policies.
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Wellbeing & Lifestyle Benefits — A broad set of extras—such as counseling/EAP resources, financial and legal assistance, fitness/wellness programs, and education support—expands the package beyond core insurance and retirement. These additions are presented as part of a comprehensive benefits suite.
Globe Life Insights
What We Do
Globe Life is a national insurance company that helps protect the financial futures of working families. Serving millions of policyholders, Globe Life provides life and supplemental health insurance products designed to help customers prepare for the unexpected and protect what matters most. For more than a century, Globe Life has built its business around providing financial protection and delivering on its commitments to customers. Today, people across the organization bring together expertise in areas including insurance operations, customer care, technology, actuarial, finance, and other professional functions to serve policyholders and support the business. Globe Life reaches customers through multiple distribution channels, including independent insurance agents affiliated with its agency divisions. Across the organization, the work is connected by a common purpose: helping provide families with financial protection and support when they need it most.
Why Work With Us
Globe Life combines long-term stability with opportunities to build a meaningful career. Employees can grow through professional development, internal mobility, mentoring, and leadership programs, with benefits that support their future, including a company-matched 401(k) and pension plan for eligible employees.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
