Solutions Engineer (GSE) - Splunk

Reposted 12 Days Ago
Be an Early Applicant
Minato, Osaka, JPN
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Provide presales technical support for Splunk in Japan: engage with sales and customers, present demos/workshops, handle ticket-based technical requests, develop content, and promote Splunk adoption through training and relationship building.
Summary Generated by Built In

Splunkが目指すのは、より安全でレジリエントなデジタル世界を創造することです。Splunkは、組織の運営と安全を支えるセキュリティ運用、IT運用、エンジニアリングの各チームを支援することで、この目標に着実に近づいています。2024年には、お客様のデジタル環境全体のレジリエンス構築を一層強力に支援するため、シスコによる買収を受け入れました。現在、世界最大級の大規模かつ複雑な環境を運用する多くの組織が、ミッションクリティカルなシステムを保護するためにSplunkを活用しています。 

Role: 
東京を拠点に、日本国内の営業活動を支援するソリューションエンジニアを募集します。顧客企業の課題を理解し、自身の技術力を活かして最適な提案を行います。単なるソリューション導入にとどまらず、顧客価値の創出と実現をゴールとし、寄り添った支援を重視します。GSS(Global Shared Service)では、幅広い案件に効率的に対応できるよう、営業担当者や他のソリューションエンジニアからチケットベースでリクエストを受け付けています。単発のタスク対応から案件全体のリードまで、技術面から幅広く提案活動を支援します。高いコミュニケーション力、主体性、成長意欲を持ち、チームワークを大切にできる方を歓迎します。 

Responsibilities: 

  • セールス担当者をはじめとする社内チームと連携し、技術的責任を持って提案活動を推進する 

  • 提案活動の一環として、プレゼンテーションやデモンストレーションを行い、技術的な課題に対応する 

  • ハンズオンワークショップや活用提案、その他の技術支援を通じて顧客企業内の Splunk利用者を育成し、Splunkソリューションの利用拡大を促進する 

  • お客様の技術スタッフ、リーダー、経営陣と強固な関係を構築し、維持する 

  • 特定の案件の推進だけでなく、営業担当者や他のソリューションエンジニアからのチケットベースの単発タスクにも柔軟かつ的確に対応する 

  • セミナー講師、カンファレンスやトレードショーなどで登壇 

  • ウェブコンテンツの開発、資料の作成・レビュー、営業手法の改善支援など 

Requirements: 

  • 3年以上のソリューションエンジニア、プリセールス、セールスエンジニアのご経験者。もしくは 3年以上のシステム開発や運用・保守、セキュリティエンジニアなどの経験を通じて IT技術を学ばれた方で、これからソリューションエンジニアへキャリアシフトをお考えの方 

  • 卓越した対人能力、文章力、プレゼンテーション能力を有する方 

  • ダイナミックで急成長している変化の激しい環境で、新しい技術を学びながら成長することができる方 

  • チームや会社の他のメンバーから自立して、リモートで仕事をすることができる方 

  • ネイティブレベルの日本語コミュニケーション能力を有する方 

(あると望ましいスキル) 

  • サイバーセキュリティ、もしくは IT運用 / DevOps / Observability の知識 

  • ビジネスレベルの英語力 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • 3+ years as a Solutions Engineer, Presales, or Sales Engineer, or 3+ years in system development/operations/security engineering
  • Native-level Japanese communication skills
  • Excellent interpersonal, written, and presentation skills
  • Ability to work independently and remotely
  • Willingness to learn new technologies in a fast-changing environment
  • Knowledge of cybersecurity or IT operations/DevOps/Observability
  • Business-level English

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
  • Leave & Time Off Breadth Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
  • Parental & Family Support Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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