Solutions Engineer - Fortaleza

Posted Yesterday
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Hiring Remotely in Brazil
Remote
Senior level
Cloud • Security • Software • Cybersecurity
The Role
Pre-sales Solutions Engineer responsible for driving sales targets through technical presentations, demos, POCs and evaluations. Acts as customer advocate, gathers technical requirements, integrates Netskope solutions, advises on architecture, supports trade shows, responds to RFIs/RFPs, and provides product feedback to Product Management.
Summary Generated by Built In
About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

Location: FortalezaAbout the position:

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team.  You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base.  Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include:
  • Objective #1 is to exceed our sales targets.
  • Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
  • Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
  • Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
  • Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
  • Present the Netskope cloud security solution to prospective customers
  • Create and deliver demonstrations of the products
  • Gather customer technical requirements
  • Work trade shows as necessary
  • Provide insight on competitive solutions and differentiate between them
  • Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
  • Lead Proof-of-Concepts (POCs)
  • Present at Conferences and Seminars
  • Respond effectively to RFIs/RFPs
Job Requirements:
  • 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
  • Strong empathy for customers AND passion for revenue and growth.
  • Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
  • Ability to scale from the whiteboard to working with security architects to influencing CISOs.
  • Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
  • Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
  • Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
  • Knowledge of certificates, key management systems, HSM and related protocols
  • Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
  • Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
  • Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
  • Experience working with Public cloud environments (AWS, Azure and GCP) 
  • Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
  • Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS). 
Desire:
  • Demonstrable experience with scripting languages such as Python, and REST API framework.
  • Prior experience with other vendor Cloud Security solutions is advantageous.
  • Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
  • Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
  • Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).
Education
  • Relevant Bachelor’s degree; preference for computer science or related degrees

#LI-CJ1


Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

Skills Required

  • 7+ years relevant experience as a Solutions/System Engineer with proven track record presenting to executives and architects
  • Demonstrated ability to exceed sales targets and a passion for revenue and growth
  • Strong written/verbal communication and presentation skills up to executive level; public speaking experience
  • Ability to engage from whiteboard design to influencing CISOs and security architects
  • Customer-focused with strong problem-solving and escalation handling skills
  • Experience installing, configuring and administering Linux, MacOS and Windows systems
  • Proficient in mobile device technologies (MDM/MAM) and Android/iOS
  • Knowledge of certificates, key management systems and HSMs
  • Hands-on experience with Web Proxy, NGFW, Security Gateways, remote access and site-to-site VPNs, SAML/SSO, DLP and data security; ability to write regex
  • Experience integrating with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN
  • Experience with Active Directory services including ADFS (working knowledge of Azure AD desired)
  • Experience with public cloud environments (AWS, Azure, GCP)
  • Experience selling and implementing cloud-based technologies (SaaS, IaaS, PaaS) and travel within region (heavy travel)
  • Relevant Bachelor's degree (preference for computer science or related)
  • Experience with scripting (Python) and REST APIs
  • Prior experience with vendor cloud security solutions (Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper) and relevant security/network certifications
  • Agile Scrum or Project Management certifications (CSPO, CSM, CSP, PMP) and advanced network certifications (CCNP, CCIE, JNCIE, etc.)

Netskope Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Netskope and has not been reviewed or approved by Netskope.

  • Fair & Transparent Compensation Pay is considered competitive in U.S. technical roles, with indications that total compensation benchmarks strongly versus peers. Employees are generally pleased with total compensation that includes pay, stock, equity, and benefits.
  • Healthcare Strength Health coverage offers multiple medical plan choices alongside dental, vision, disability, HSA/FSA, and EAP, and is often characterized as very good. Employer-verified plan options and regional choices reinforce the breadth and quality of coverage.
  • Leave & Time Off Breadth Time off includes flexible/unlimited PTO, paid holidays, and quarterly wellness days that support rest and flexibility. Paid parental leave is available, commonly cited at 12 weeks for birth parents and 8 weeks for non‑birth parents.

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The Company
Bogotá
1,479 Employees
Year Founded: 2012

What We Do

Netskope, the SASE leader, safely and quickly connects users directly to the internet, any application, and their infrastructure from any device, on or off the network. With CASB, SWG, and ZTNA built natively in a single platform, the Netskope Security Cloud provides the most granular context, via patented technology, to enable conditional access and user awareness while enforcing zero trust principles across data protection and threat prevention everywhere. Unlike others who force tradeoffs between security and networking, Netskope’s global security private cloud provides full compute capabilities at the edge. Netskope is fast everywhere, data-centric, and cloud-smart, all while enabling good digital citizenship and providing a lower total-cost-of-ownership.

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