Solutions Engineer (Enterprise)

Posted 5 Days Ago
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Minato, Osaka, JPN
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Leads enterprise presales engagements for Japanese manufacturing customers. Gathers technical requirements, designs and proposes Cisco solutions, develops future-state architectures, delivers presentations and demonstrations, conducts PoCs, supports technical inquiries, differentiates against competitors, and collaborates globally across sales, services, support, and engineering teams. Provides technical leadership for complex opportunities and supports post-deployment operations and customer experience.
Summary Generated by Built In
[募集概要]

エンタープライズ担当部門において、日本の製造業を担当する Solutions Engineer を募集します。

技術とセールスの両面の強みを活かし、社内外でのプレゼンスを発揮しつつ、グローバルに連携して多様なプロジェクトを推進するポジションです。具体的には、AI時代を踏まえた上で、エンタープライズ向けのネットワークインフラのモダナイズに加え、AI時代のセキュリティアーキテクチャ、データセンター基盤、AI時代のデジタルレジリエンスを高めるオブザーバビリティ・運用高度化の提案など、シスコが持つ幅広い製品・サービスを活用し、お客様の課題解決およびビジネス拡大に貢献するためのプリセールス活動を行います。

活動においては、営業部門と協力しながら、サービス部門・技術サポート部門・本社開発部門との国内外での協業を推進し、幅広い製品ポートフォリオをクロスアーキテクチャーで組み合わせ、お客様の将来像を技術面から支援し、ビジネスへ貢献します。


[職務内容]

Solutions Engineer として担当するお客様と信頼関係を構築し、社内のアーキテクチャチームや本社開発部門と協業して、シスコの幅広い製品・サービスを活用しながらお客様の課題を解決するための技術的な営業活動を行います。

  • お客様の課題や技術要件の整理
  • 最適なシスコソリューションの検討と提案活動
  • To be 像の策定とコンサルティング
  • 提案資料の作成およびプレゼンテーションの実施
  • 実機デモや検証作業(PoC)の実施と報告
  • 技術的な問い合わせ対応
  • 商談に関して国内他部門や海外開発部門等との協業
  • 競合他社との差別化提案
  • 製品導入後の、CXと連携した Day2 および運用フォロー

[必要な経験とスキル]
  • 新しいことへのチャレンジ精神
  • 高いコミュニケーション能力、コラボレーション能力を有する方
  • 責任感・積極性を持ってお客様のためにプロアクティブな活動ができる方
  • ITインフラ、セキュリティのエンジニアとして7年以上の業務経験
  • エンタープライズ規模のネットワーク、セキュリティ、クラウド等い関する幅広い知識と経験
  • 効率的に業務を行い、商談チームを技術面でリードできる方
  • 英語(Writing, Reading)によるコミュニケーションができる方
  • 他のメンバーに対して共有をし、チームや組織の底上げに貢献できる方
  • グローバルチームとの連携経験
  • AIを活用した日々の業務効率化およびビジネス推進
  • 複数部門にまたがる大型商談における、テクニカルリーダーシップの経験

[望ましい経験とスキル]
  • 製造業のお客様に対する業界知識やプリセールス経験
  • OT 環境や、工場ネットワーク(工場内LAN/WAN)の理解
  • ITインフラの枠にとらわれず、経営視点での変革提案ができるスキル
  • シスコ製品・ソリューションに関する幅広い知識
  • ビジネスレベルの英語力
  • AI に関する深い知識や提案/構築経験
  • プログラミング能力
  • CCIE 認定資格
  • CISSP 認定資格
Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • At least 7 years of professional experience as an IT infrastructure or security engineer
  • Broad knowledge and experience with enterprise-scale networks, security, and cloud
  • Strong communication and collaboration skills
  • Ability to proactively support customers with ownership and initiative
  • Ability to lead deal teams technically and work efficiently
  • English communication skills in writing and reading
  • Experience sharing knowledge and contributing to team and organizational development
  • Experience collaborating with global teams
  • Ability to use AI to improve daily work efficiency and promote business
  • Technical leadership experience on large, multi-department sales opportunities
  • Manufacturing industry knowledge or presales experience with manufacturing customers
  • Understanding of OT environments and factory LAN/WAN networks
  • Ability to propose transformation from a management perspective beyond IT infrastructure
  • Broad knowledge of Cisco products and solutions
  • Business-level English proficiency
  • Deep AI knowledge or AI proposal and implementation experience
  • Programming ability
  • CCIE certification
  • CISSP certification

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
  • Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
  • Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.

Cisco Insights

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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