Solutions Design Process Lead

Posted 10 Days Ago
Be an Early Applicant
National Capital Region
Entry level
Fintech • Software • Financial Services
The Role
The Solutions Design Process Lead facilitates workshops, ensures compliance with new processes, rolls out documentation, and uses tools like JIRA for process automation. They continuously adapt and evolve team processes and tools based on stakeholder feedback and organizational changes.
Summary Generated by Built In

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Activities championed by the Process Lead include:

1. Facilitate workshops/meetings with stakeholders and enablement teams to define the framework of new processes or tools. Follow-through on any pending action item related to these workshops/meetings.

2. Roll-out process/document to stakeholders. This is applicable to new or incremental changes.

3. Monitor usage/compliance of the team to rolled-out tools/processes.

4. Automate, or use technology such as JIRA or any other dashboarding tool when applicable.

5. Provide support to chapters/squads throughout their process implementation or tool usage.

6. Ensure process is changed/adjusted accordingly to adapt to any of the following:

  • change(s) in team/org direction

  • change(s) in enablement team standards

  • other drivers that raise the need for improvements

7. Continuously evolve team processes and tools by:

  • Seeking user and stakeholder feedback coming from on the ground execution

8. Assessing if new tools available will benefit the guild’s ways of working 

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

Top Skills

JIRA
The Company
HQ: Bonifacio Global City, Metro Manila
2,570 Employees
On-site Workplace
Year Founded: 2015

What We Do

Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.

Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.

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