The Solutions Consultant is an integral part of the Client Experience and Sales teams. You’ll be providing support during the sales cycle to bring in new clients and upselling existing clients, as well as facilitating the hand-off to the Client Experience team. As a Solutions Consultant, you will get to work directly with some of the world’s best known brands, using Movable Ink’s Visual Experience Platform to power their marketing programs across various digital channels. In your first year you’ll be provided with technical training to learn our Visual Experience Platform. You will also receive training in presentation and communication skills and “go to market” knowledge as well as getting hands on by delivering tailored custom demonstrations of the Movable Ink Visual Experience Platform to prospects and clients. This role may require monthly travel to client sites.
Responsibilities:
- Act as the expert of the Movable Ink platform and the broader email industry ecosystem to guide client strategy.
- Align Movable Ink’s solutions and technologies with the high-level business goals and complex technical requirements of the customer.
- Lead the gathering, validating, and QAing of technical requirements instrumental to a customer’s successful onboarding.
- Develop and present customized presentations, demonstrations, and prototypes to prove the solution’s business value to the customer.
- Present high-level overviews of product solution architecture and integration capabilities to both technical and executive audiences.
- Act as a Consultant to our clients to ensure they achieve significant value and ROI from the Movable Ink platform.
- Provide ongoing enablement and product communication to scale knowledge sharing across the Go-To-Market organization.
- Execute high-fidelity mock-ups in Photoshop for critical client and prospect meetings.
- Represent the Go-To-Market team for our Enterprise AI product, managing all technical requirements and product positioning.
Qualifications:
- Demonstrated proficiency coding advanced HTML, CSS, and JavaScript to build complex, data-driven content.
- 3+ years of consultative technical experience working directly with customers in a pre-sales or professional services capacity.
- Strong understanding of interactive marketing processes and enterprise sales methodologies.
- Experience working with marketing teams to execute campaign strategies and technical integrations.
- Familiarity with Email Service Providers (ESPs), Salesforce, Zendesk, or equivalent enterprise platforms.
- Proven experience delivering high-impact presentations to senior-level management and technical stakeholders.
- Experience with multiple integration techniques, including Web Services and APIs.
- Basic to intermediate knowledge of PowerPoint, Excel, and Photoshop.
- Strong interest in machine learning and AI products; ability to articulate the value of AI in marketing.
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
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What We Do
Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.
Why Work With Us
Look closely at any Inker and you will find that our values remain heartfelt and timeless. We seek out knowledge and cultivate our intuition. We understand that communication starts by listening, understanding, and caring about others' success. We set a high personal bar, believe nothing is impossible, and commit ourselves fully to the goal.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Employees engage in a combination of remote and on-site work.
