An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
OverviewThe Solutions Consultant is responsible for supporting solution-based sales by delivering customized service solutions for high-potential opportunities and strategic client accounts.Responsibilities- Provide support to Sales Teams for the following:
- Demonstrate knowledge of TNS product and solution capabilities for payment solutions.
- Support Sales presentations and meetings with new and existing customers.
- Maintain regular contact with TNS customers.
- Assist with customer responses to RFPs/RFIs.
- Understand TNS’ customer base and the Payment market for the relevant country and region.
- Advise and recommend products and solutions tailored to customer needs.
- Produce technical proposals for Sales opportunities.
- Develop cost models for Sales opportunities.
- Create technical requirements for internal delivery teams.
Revenue Targets and Generation – Solution Consultant Remit
- Understand and maintain knowledge of sales and revenue targets.
- Review Sales Pipeline to align priorities and maximize revenue.
- Identify opportunities to support revenue growth and pipeline activities.
Industry Awareness – Solution Consultant Remit
- Maintain market and business awareness of the Payments Industry.
- Stay informed on Payment Industry standards, including:
- Security Standards.
- Message and Protocol Standards.
- New and Alternative Payment Acceptance methods.
- Understand customers’ business objectives within the Payment Industry.
Deliverable Objectives – Solution Consultant & Post-Sale Remit
- Build and maintain relationships with Internal Delivery and Support teams.
- Collaborate with Internal Operational teams.
- Ensure technical understanding and updates of Products and Services.
- Produce and maintain accurate costing models.
- Ensure technical documents adhere to established standards.
- Develop and maintain Service Management and Operational relationships.
- Ensure delivery processes are followed.
Group Objectives
- Build and maintain relationships with Solutions Consultants across regions.
- Promote and support information sharing within the group.
- Provide training and share skills and knowledge with group members.
- Data Networking Expertise:
- IP-Based Access Services (Local & Wide Area Networking)
- Layer 2: Ethernet, VLANs
- Layer 3: VPN services, IP-based services
- Software Defined WAN (SDWAN) – Fortinet product skill set
- Vendor hardware knowledge: Cisco, Fortinet, Teltonika, Virtual Access
- Relevant technical certifications: CCxx, NSE, etc.
- IP-Based Access Services (Local & Wide Area Networking)
Access IP Services:
- Broadband: FTTC/FTTP, Ethernet-based services
- Wireless: 4G/5G
- Internet-based services: VPN, TLS
- Cisco Umbrella, ZTNA services
Additional Technical Knowledge:
- Firewalls: Fortigate, Cisco
- IP Addressing, NAT, IP SLA, QoS Profiles
- Cloud platforms: AWS, Google Cloud, Azure
- F5 Products, Linux (CLI), VMware
Industry standards & market trends (French Payments Market):
- PCIDSS, P2PE Terminal standards
- DDOS mitigation
- Message specifications: CBCOM/CB2A, ISO, Nexo variants
- Unattended & Attended models
- Terminals: Ingenico, Verifone, PAX
- Wallet & eCommerce technologies
- Indoor/Outdoor payment models
- Acceptance verticals: Parking, Retail, Vending/Kiosk, Fuel & Convenience
Payment Types:
- Recurring, BNPL, Alternative Payments
- Authorisation, In-person, eCommerce
Platform Knowledge:
- Terminal Driving / ATM Processing
- Intelligent Payment Routing
- Fraud, DCC, 3DS, Tokenisation
- Reconciliation & File Settlement
Payment Services Expertise (3+ Years):
- Transactional message specs: ISO, Nexo, APAC’s, Prince, XML
- Acquiring & Issuing processing
- PSPs, Gateways, Scheme Gateways
- ATM services, Vending/Kiosk
- Wallets: Apple Pay, Google Pay, WeChat
- Languages: French & English required, German desirable
- English proficiency:
- C1 (Advanced) minimum
- C2 (Proficiency) preferred
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Top Skills
What We Do
Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. Our global network and innovative value-added services enable transactions and the exchange of information to many of the world’s leading retailers, banks, payment processors, financial institutions and telecommunication firms. Founded in 1990 in the United States, TNS has grown steadily and now provides services to customers in over 60 countries across the Americas, Europe and the Asia Pacific region, with our reach extending to many more. TNS has designed and implemented a global data network which supports a variety of widely accepted communications protocols and is designed to be scalable and accessible by multiple methods.
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