Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.
Lithic is hiring a Solutions Consultant in New York City to provide innovative and effective technical solutions to meet our clients needs. We work closely across various departments to ensure seamless integration and optimal performance of our products. We encourage you to apply even if you don’t meet every requirement listed below!
Job responsibilities:
- Create customized product solutions by leveraging a comprehensive understanding of integration and configuration options, ensuring they are effectively aligned with customer requirements
- Assist Sales and Post-Sales teams in delivering technical implementations for Lithic
- Assess customer needs for new opportunities by conducting use-case analysis and technical assessments to determine Lithic’s suitability during the discovery phase
- Collaborate with Product, Marketing, and Engineering teams to develop and maintain technical documentation and an internal knowledge base of customer use cases and best practices
- Provide domain expertise and insights to help drive internal decisions and identify opportunities for future development.
- Collaborate with stakeholders across the organization such as in product, design, sales, and marketing to design and determine additional product capabilities based on customer and industry needs and trends.
Qualifications:
- Demonstrated experience in Solutions Consulting, Solutions Architecture, Solutions Engineering or similar customer-facing roles, focusing on implementing business SaaS solutions, preferably at a FinTech
- Is a well-rounded IC with strong product sense, communication and storytelling skills
- Thrives in a cross-functional environment involving different stakeholders and subject matter experts to build user-facing tools
Base Salary: $168k - $190k + equity
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- Health, vision, and dental insurance
- Unlimited PTO
- 401(k) match
- Life Insurance and AD&D policy
- 3% cashback on all Privacy purchases
What We Do
We're making digital payments safer and easier for everyone.
Come and help us build financial infrastructure for developers and seamless products for consumers.
We started with a consumer product that reimagines the way people and businesses spend money online using ephemeral payment card numbers. Last year we launched an API on top of our transaction processing and core banking infrastructure. We made it available to other engineers, entrepreneurs, and creators through a simple, developer first API that is now used by some of the most innovative startups, fintech companies, and neobanks.
Why Work With Us
Our team is at the center of everything we do. But we know that work isn't everything, we value work life balance and quality benefits. We strive to be a place where you know your ideas are always heard, you and your teammates learn from each other and make each other better, and you know your work is impacting users and the industry at large.
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