Solutions Consultant

A BIT ABOUT US

We are Multiplier! Our global employment platform empowers companies to hire people all across the world by managing the complexities of local compliance, labour contracts, payroll, benefits, and taxes - all from one software system. It’s a game-changer!

We’re on a mission to impact economies of scale by enabling companies to hire the best candidate for the job, regardless of location. We’re backed by some of the best in the game (Sequoia and Tiger Global), led by domain-level experts, growing, and seeking brilliant like-minded enthusiasts to join our team.

THE OPPORTUNITY 

Multiplier is a dynamic and rapidly growing organisation that is seeking an experienced Solutions Consultant. As a Solutions Consultant, you will be responsible for understanding client needs, designing tailored Employer Record (EOR) solutions, and collaborating with cross-functional teams to ensure successful implementation. This role requires a deep understanding of global employment compliance, payroll processes, and the ability to communicate complex solutions effectively to clients. The Solutions Consultant will report to the Head of Implementation.

Key Responsibilities:

1. Client Needs Analysis:
   • Conduct in-depth consultations with clients to understand their workforce and employment needs
   • Assess client goals and challenges to develop customised EOR solutions
2. Solution Design:
   • Design comprehensive multi-product solutions that align with client requirements and compliance standards
   • Collaborate with internal teams, including legal, finance, and operations, to create robust and scalable solutions
   • Conduct demos of the technology solutions
3. Compliance Management:
   • Stay abreast of global employment laws and regulations to ensure EOR and global payroll solutions adhere to legal requirements
   • Guide on compliance issues and work with clients to mitigate risks
4. Client Engagement:
   • Act as a trusted advisor to clients, building and maintaining strong relationships
   • Present and communicate EOR and/or global payroll solutions effectively, addressing client concerns and questions
5. Implementation Support:
   • Work closely with project managers and implementation teams to ensure seamless execution of EOR and/or global payroll solutions
   • Provide ongoing support to clients during the implementation phase, addressing any challenges that may arise
6. Training and Education:
   • Develop and deliver training sessions for clients on EOR and global payroll processes, compliance, and best practices
   • Create educational materials to enhance client understanding of EOR and global payroll services
7. Continuous Improvement:
   • Identify opportunities for process improvement and innovation within the EOR and global payroll services framework
   • Stay informed about industry trends and best practices to enhance the company's EOR offerings

Qualifications:

• Bachelor's degree in Business, Human Resources, or a related field
• 3-5 years proven experience in a Solutions Consultant or similar role, with a focus on Employer of Record services, Global Payroll , HRIS 
• Strong understanding of global employment laws and regulations
• Ability to work collaboratively with cross-functional teams
• Detail-oriented with a strong analytical bent of mind
• Strong research, problem-solving and process development skills
• Excellent communication, interpersonal and conflict-resolution skills

Why Multiplier?

We are backed by A-class investors & growing blazingly fast! Multiplier has grown phenomenally in the last few months. We’re seeking brilliant like-minded enthusiasts to join our team.

• Perks
• Flexible vacation.
• Flexible work times.
• Work from anywhere.
• Health Insurance.
• Equal employment opportunity

Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.