Jobs at Multiplier

The Customer Success Manager will build relationships with key clients, ensuring they achieve their goals using Multiplier, while monitoring product adoption and identifying growth opportunities.

Manage named APAC accounts to drive retention, satisfaction, and revenue growth through consultative solutioning. Collaborate with Sales, Product, Operations, and Engineering to identify upsell opportunities, influence product roadmap, and deliver outcomes that meet customers' talent and business objectives.

As Head of FP&A, you'll shape financial strategies, lead forecasting and budgeting processes, analyze performance, and build an exceptional FP&A team to drive growth.

The Senior Software Engineer will develop internal platforms, enhance developer productivity with AI tooling, and design CI quality gates to improve software delivery and reliability.

The Global Head of Treasury will manage the company's treasury operations, including cash management, FX risk management, and banking relationships across multiple countries.

Lead design and implementation of full‑stack SaaS features, own product areas from inception to launch, drive architecture and technical direction, mentor engineers, collaborate with product and design, and ensure high quality, scalable frontend and backend systems.

The Senior ESOPs Administrator manages equity plan operations, ensures compliance with regulations, oversees record-keeping, and educates employees on ESOPs, coordinating with legal and finance teams.

Manage a portfolio of payroll and EOR partners through sourcing, onboarding, hypercare, stabilization, and BAU. Drive partner performance against SLAs/KPIs, run business reviews, manage escalations, and keep records in Salesforce and Zendesk while coordinating with internal teams to mitigate risk and grow the portfolio.

Lead global payroll and EOR partner operations: own partner lifecycle from onboarding to offboarding, set SLAs and scorecards, run escalations, operationalize workflows in Salesforce/Zendesk, expand country coverage, provide executive reporting, and build a scalable partner operations team.

Provide commercial legal support across EMEA: draft, review, and negotiate MSAs, SOWs, NDAs and other agreements; advise internal stakeholders on commercial risks and compliance; maintain contract templates; support cross-functional initiatives and ensure adherence to regional laws including data protection.

Lead end-to-end global mobility (EOR) as a revenue driver: support sales, build pricing and partner strategies, own immigration and compliance workflows across priority markets, develop country playbooks, optimize partner performance, and create scalable processes and dashboards to reduce turnaround times and improve customer experience.

The Subject Matter Expert will enhance global operations by ensuring process consistency, leading training initiatives, managing incidents, and improving quality assurance through data-driven insights and collaboration.

The SME will enhance global operations by driving knowledge excellence, process consistency, and continuous improvement, while conducting training and managing incidents.

The Customer Support Quality Manager will enhance quality in support interactions by defining standards, overseeing QA programs, and developing training frameworks. Collaboration with various support teams and using metrics for continuous improvement are key responsibilities.

The Senior Customer Support Specialist will resolve complex customer issues, drive product adoption, collaborate with teams, and improve customer experience.

The Senior Product Manager will define the product vision, strategy, collaborate cross-functionally, and manage product development while overseeing client escalations.

Lead end-to-end development of payroll/fintech products: architect, build, and scale secure, compliant payment systems; manage and grow a global engineering team; collaborate cross-functionally; enforce security, compliance, and high engineering standards; remain hands-on for critical technical work.

The role involves providing legal guidance on global privacy and AI issues, collaborating with teams to ensure compliance, and developing scalable processes.

Manage named APAC accounts to drive adoption, retention and expansion of Multiplier's EOR/AOR and global payroll products. Build consultative relationships, monitor product usage, surface customer feedback to Product, coordinate with Sales/Ops/Engineering, and identify growth opportunities while executing account planning and quota attainment.

Own and execute quality strategy across the product. Lead test automation, CI/CD integration, integration and performance testing, mentor engineers, troubleshoot complex issues, and drive AI-enabled quality engineering and tooling.