Jobs at Multiplier

Generate and qualify outbound leads across DACH markets, conduct cold outreach and networking, deliver sales pitches and demos, meet SQL and demo targets, and collaborate with Sales Executives. The role requires using Outreach, Nooks, and Salesforce while engaging SMB, mid-market, and enterprise prospects. It is based in Central London with three required in-office days per week.

Build trusted relationships with named EMEA accounts, understand business needs, and deliver consultative solutions that achieve customer objectives. Drive satisfaction, retention, renewals, upselling, and account growth while maintaining account plans, forecasts, and quota attainment. Represent customer needs to Product, synthesize feedback, contribute to the product roadmap, and collaborate with Sales, Operations, Engineering, and other stakeholders.

Identify and engage UKI business leads through research, cold outreach, networking, sales pitches, presentations, and demos. Meet SQL and demo targets by executing targeted outbound activities, collaborating with Sales Executives, and using Outreach, Nooks, and Salesforce. The role requires contacting up to 500 leads monthly, scheduling 12 demos monthly, adapting to market trends, and working three days per week from the Central London office.

Manage and oversee EMEA payroll operations, ensuring accurate, timely, and compliant processing across multiple countries. Develop standardized payroll procedures, resolve discrepancies, maintain payroll and regulatory records, conduct audits, and identify cost-saving opportunities. The role also supports junior team members and collaborates with employees, management, auditors, regulatory bodies, and external partners to improve payroll efficiency and communication.

Manage and oversee EMEA payroll operations, ensuring accurate, timely, and locally compliant processing. Develop standardized procedures, resolve discrepancies, maintain payroll and regulatory records, conduct audits, and identify cost-saving improvements. Collaborate with employees, management, auditors, regulatory bodies, and external partners while supporting junior team members and driving continuous process improvement.

Own the Quote to Order product roadmap, including quote creation, order conversion, billing schedules, and metering. Lead feature development from requirements through launch while partnering with engineering, design, sales operations, and finance. Improve integrations, eliminate manual processes, track flow-health metrics, and ensure commercial workflows accurately reflect customer agreements and revenue needs.

Own and improve AWS cloud infrastructure, including multi-region customer-facing architecture, deployment pipelines, reliability, monitoring, alerting, security, and cost optimization. Build development, testing, and staging environments using infrastructure as code and automation. Apply Kubernetes, ECS, EKS, Docker, Terraform, scripting, observability, production troubleshooting, AI-driven infrastructure automation, and cloud security practices.

Manage named APAC customer accounts, build outcome-based relationships, drive product adoption, identify expansion opportunities, and support retention. Partner with Sales, Product, Operations, and Engineering to resolve customer needs and influence the product roadmap. The role requires consultative solutioning, account planning, forecasting, quota attainment, strong communication, and proactive problem-solving. Candidates must be based in Shanghai, China, speak Chinese, and have 2–3 years of Customer Success or Account Management experience.

Manages named APAC accounts by building trusted relationships, delivering consultative solutions, and driving customer satisfaction, retention, expansion, and revenue growth. Partners with Sales, Product, Operations, and Engineering, identifies upsell and cross-sell opportunities, develops account plans, and communicates customer feedback to influence the product roadmap.

Own end-to-end delivery of complex, multi-country enterprise implementations from contract signature through go-live and stabilization. Lead governance, executive stakeholder alignment, programme planning, integrations, risk and change management, escalations, and customer communications. Coordinate cross-functional teams, recover troubled programmes, ensure go-live readiness, and mentor project managers while improving implementation methodologies and standards.

Own and launch Value Added Services products, including IT assets, background verification, office and car leases, through a global self-service SaaS platform. Define product vision, roadmap, KPIs, and customer experiences; conduct customer research across geographies; coordinate marketing, operations, onboarding, payments, partner management, and engineering teams; and drive products from conception through market adoption.

Own the strategy, roadmap, and global delivery of KYB, AML, credit, and risk infrastructure. Build scalable risk products, manage provider partnerships, collaborate with engineering, compliance, finance, and operations, and ensure regulatory adherence across international markets. The role requires measurable product impact, global launches, executive stakeholder influence, and deep expertise in payment flows, AML, KYB, and credit risk.

Leads a distributed team of Global EOR and Payroll Support Specialists serving enterprise customers. Responsibilities include managing KPIs and SLAs, developing EOR and payroll expertise, onboarding and training staff, improving support processes, analyzing performance data, coordinating with Product and Engineering, and communicating operational updates to leadership. The role also drives quality programs, customer feedback initiatives, and scalable operational improvements.

Leads the global mobility team, overseeing immigration and visa cases, complex case reviews, escalations, compliance, KPI tracking, and customer satisfaction. Supervises and mentors staff, coordinates projects and pipeline deals, supports expansion initiatives, and trains new team members. Requires deep global mobility and immigration expertise, strong knowledge of immigration laws, project management ability, and experience managing complex cases and teams.

Manage end-to-end payroll processing across multiple APAC countries, including payroll calculations, validation, reconciliations, statutory compliance, vendor coordination, funding, issue resolution, audits, and stakeholder communication. The role supports payroll implementations, UAT, process improvements, documentation, and new-country launches while ensuring accurate and timely payroll delivery.

Manage end-to-end payroll processing across multiple EMEA countries and entities. Responsibilities include payroll calculations, validation, reconciliations, statutory compliance, vendor and stakeholder coordination, issue resolution, funding coordination, audits, documentation, system testing, implementations, and process improvement. The role independently owns multiple country payrolls, investigates discrepancies, manages escalations, and ensures accurate, timely payroll delivery.

Build and own backend services for a global benefits and services platform. Responsibilities include eligibility rules, marketplaces, partner integrations, billing and payroll deductions, AI agents, and highly available distributed systems. The role requires production ownership, on-call participation, reliable third-party integrations, strong data and financial correctness, and clear technical design. Engineers will help establish architecture and convert manual, spreadsheet-based workflows into scalable software across countries and products.

Manage and oversee EMEA payroll operations, ensuring accurate, timely, and compliant processing across multiple countries. Develop standardized payroll procedures, resolve discrepancies, conduct audits, maintain payroll records, and implement cost-saving initiatives. Collaborate with employees, management, auditors, regulatory bodies, and external payroll partners while providing guidance to junior team members and driving continuous process improvement.

Lead the engineering team responsible for designing, building, and operating scalable third-party integrations. Own architecture, delivery, reliability, monitoring, data protection, stakeholder coordination, hiring, and team development. Stay technically involved in architecture decisions, code reviews, and complex troubleshooting while balancing customer needs with reusable platform capabilities.

Leads Multiplier’s global People and Culture and Talent Acquisition functions, shaping people strategy for rapid international growth. Responsibilities include organizational design, workforce planning, executive partnership, recruiting, employer brand, culture, talent development, succession, total rewards, People Operations, employment governance, HR transformation, analytics, and responsible AI adoption. The role builds a scalable global HR organization, advises senior leadership, and aligns talent, systems, policies, and employee experience with business priorities.