The role & it's impact:
As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.
By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.
The team & how they connect:
You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.
Initially, the role will focus on:
Leading technical discovery and tailored solution scoping in partnership with Account Executives
Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
Providing expert technical support during sales cycles to overcome operational roadblocks and objections
Where and how you can work:
We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Melbourne with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.
Here are some of the things we are looking for:
Solid operational experience gained directly within an accounting or bookkeeping practice environment
Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Skills Required
- Operational experience within an accounting or bookkeeping practice environment
- Experience with consultative problem solving, pre-sales, or technical solution design in complex environments
- Ability to communicate complex concepts clearly and deliver engaging presentations or demonstrations
- Familiarity with cloud-based accounting platforms and practice workflow software ecosystems
- Experience or comfort using modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills and confidence navigating ambiguity across internal and external teams
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — U.S. materials cite about 21 days PTO, 10 wellbeing days, five Xtra days, a volunteer day, and 12 paid holidays, plus an end‑of‑year shutdown. Company descriptions position this package toward the upper tier among midsize/large tech employers in the U.S. market.
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Parental & Family Support — Primary caregivers are described as eligible for up to 26 weeks of fully paid parental leave, with partner leave in some markets. Family‑forming support via Carrot and access to Modern Health for employees and immediate family reinforce depth in this area.
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Wellbeing & Lifestyle Benefits — Access to Modern Health, a funded ThrivePass wellbeing account (U.S.), and flexible/hybrid work are emphasized as part of a broader wellbeing strategy alongside ERGs and “Boost Day” events. Feedback suggests these programs contribute meaningfully to work‑life balance.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
