The Role
Own the pre-sales technical process for US enterprise clients, leading discovery, solution architecture, demonstrations, RFP responses, SOW development, integration design, and implementation scoping. Translate business objectives into scalable AI solutions, APIs, data integrations, and workflows while partnering with sales, product, engineering, and delivery teams. Serve as the technical authority in client discussions and ensure proposed solutions can be successfully delivered.
Summary Generated by Built In
Solutions Consultant - US Clients
Location - Bangalore, Onsite
About Us
At Nurix AI, we envision a world powered by super-intelligent AI agents that transform how businesses engage with customers. Our cutting-edge AI agents do more than just solve problems, they create opportunities. From suggesting next purchases to boosting revenue while maintaining customer satisfaction, to analyzing vast datasets for actionable insights, our technologies shape your business and product strategies. By resolving queries with precision and delivering highly personalized interactions, we redefine the customer experience and drive measurable impact.
Nurix.ai is at the forefront of AI innovation, developing cutting-edge AI and LLM solutions to enhance productivity and automation. Backed by $27.5M in seed funding, we are building next-gen AI-driven applications that redefine human-machine collaboration. We are looking for a Technical Lead to spearhead our AI engineering efforts and drive product innovation.
We are pioneering the AI revolution as India’s first scaled AI services company. We deliver cutting-edge AI and LLM solutions tailored for the dynamic needs of the modern world. Backed by robust funding we are a vibrant, young team set on redefining technological boundaries. Join us in shaping the future.
Join us in building the future, where every interaction is smarter, faster and more impactful.
About the Role
We're hiring a Solutions Architect to work from our India office and serve as the technical and strategic partner for Nurix's US clients. This role is heavily pre-sales focused — you'll be the person who wins deals by making complex AI solutions feel tangible, credible, and achievable to enterprise buyers. You'll sit at the intersection of pre-sales and professional services — scoping custom solutions, designing integrations, and ensuring enterprise clients see a clear path from purchase to production value.
Key Responsibilities
- Own the pre-sales technical process end-to-end — from first discovery call to signed SOW, you are the person who makes prospects confident they're buying the right solution
- Lead technical discovery and solution design during the sales cycle, translating client business objectives into detailed Statements of Work (SOWs)
- Architect custom implementations, data integrations, and workflow configurations that fit into clients' existing tech stacks
- Partner with sales to demo the platform, respond to RFPs, and articulate technical value in terms of ROI and business outcomes
- Scope project timelines, technical requirements, and resource needs for large-scale enterprise rollouts
- Act as the technical authority in client conversations — comfortable whiteboarding architecture, reviewing APIs, and walking through code samples when needed
- Collaborate with product, engineering, and delivery teams to ensure what you sell can be delivered successfully
- 5–7 years in a technical client-facing role at a B2B SaaS or platform company — ideally in professional services, solutions engineering, or technical consulting
- Strong technical foundation: you can read/write code, understand APIs, design data architectures, and troubleshoot integration challenges
- Business acumen: you think in terms of customer outcomes, adoption curves, and expansion revenue — not just features
- Proven ability to scope and deliver complex enterprise implementations, including authoring SOWs and managing technical expectations
- Excellent communicator who can toggle between writing code snippets and presenting business cases to C-suite stakeholders
- Experience working with US clients and across time zones; comfortable with async collaboration and occasional late-evening calls
- Bonus: background in AI/ML platforms, workflow automation, data integration, or vertical SaaS
Why Nurix:
- Work at the cutting edge of AI and enterprise technology
- Be part of a mission-driven, high-growth startup
- Direct impact on products used by large-scale enterprise clients
- A vibrant and dynamic work environment fostering professional growth and innovation.
- Competitive compensation and performance-based incentives.
- A front-row seat in the GenAI revolution, working with a team of passionate, like-minded innovators.
Skills Required
- 5-7 years of experience in a technical client-facing role at a B2B SaaS or platform company
- Experience in professional services, solutions engineering, or technical consulting
- Ability to read and write code
- Understanding of APIs and data architecture
- Ability to troubleshoot integration challenges
- Experience scoping and delivering complex enterprise implementations
- Experience authoring Statements of Work
- Strong business acumen focused on customer outcomes, adoption, and expansion revenue
- Excellent communication skills with technical and C-suite stakeholders
- Experience working with US clients and across time zones
- Comfort with occasional late-evening calls
- Background in AI/ML platforms, workflow automation, data integration, or vertical SaaS
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The Company
What We Do
Nurix AI (now NuPlay AI) develops enterprise conversational AI agents and workflow automation software. Its platform delivers voice and chat agents that engage customers, qualify leads, resolve support requests, and execute back-office operations across connected business systems. Designed for production use, the company helps enterprises automate end-to-end workflows across sales, support, retail, insurance, financial services, and other customer-facing and internal functions.
