Solutions Consultant, Mid-Market

Posted Yesterday
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San Francisco, CA, USA
Hybrid
115K-222K Annually
Mid level
Productivity • Professional Services • Software • Design
Figma is a design platform for teams who build products together.
The Role
Partners with Sales and cross-functional teams to connect Figma’s platform to customer business outcomes. Leads technical discussions, product demonstrations, evaluations, success criteria, solution design, and enterprise security requirements for mid-market customers. Provides customer feedback to Product and Support, creates reusable enablement content, and manages multiple priorities while supporting revenue growth.
Summary Generated by Built In

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Mid-Market accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design enabling customers to achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.

This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific/Mountain US time zone.

What you’ll do at Figma:
  • Partner with Sales to uncover customer goals, understand product development workflows, and connect Figma’s capabilities to meaningful business outcomes
  • Deliver tailored product demonstrations, presentations, and technical discussions that show how Figma helps teams design and build products more effectively
  • Lead customer evaluations, define success criteria, and guide prospective and existing customers through technical requirements and platform decisions
  • Partner with customer IT and Security teams, supported by internal experts, to address security questionnaires, enterprise requirements, and adoption considerations
  • Bring customer feedback to Product, Support, and other cross-functional partners to inform product improvements and the roadmap
  • Create reusable content and resources that help customers get more from Figma and scale the Solutions Consulting team’s impact
  • Share knowledge, sharpen your craft, and contribute to a collaborative team while managing competing priorities with autonomy
We'd love to hear from you if you have:
  • 4+ years of professional experience, including 2+ years positioning software in presales within the enterprise SaaS ecosystem
  • Experience selling to or working within product development teams across design, engineering, or product, with front-end development or developer lifecycle experience
  • Proven ability to lead customer evaluations, define success criteria, and deliver compelling presentations and product demonstrations to diverse audiences
  • Ability to learn new technologies quickly and adapt to evolving customer needs
  • Strong prioritization skills, balancing competing customer demands with business needs
While it’s not required, it’s an added plus if you also have:
  • Experience using or working with Figma, or other UX/UI experience
  • Demonstrated ability to adapt and do your best work in a rapidly changing environment
  • Front-end development experience or familiarity with the software development lifecycle
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. 

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:
$115,200—$221,600 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

  • Candidates may submit up to 5 applications during any rolling 30-day period.
  • Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.

Skills Required

  • 4+ years of professional experience
  • 2+ years positioning software in presales within the enterprise SaaS ecosystem
  • Experience selling to or working within product development teams across design, engineering, or product
  • Front-end development or developer lifecycle experience
  • Ability to lead customer evaluations and define success criteria
  • Ability to deliver compelling presentations and product demonstrations to diverse audiences
  • Ability to learn new technologies quickly and adapt to evolving customer needs
  • Strong prioritization skills and ability to balance competing customer demands with business needs
  • Experience using or working with Figma or other UX/UI experience
  • Ability to adapt and perform effectively in a rapidly changing environment
  • Front-end development experience or familiarity with the software development lifecycle

Figma Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figma and has not been reviewed or approved by Figma.

  • Leave & Time Off Breadth — Time off is described as generous, with company recharge days and strong PTO and sick leave programs highlighted across sources. This breadth of leave is repeatedly called out as a core strength of the package.
  • Healthcare Strength — Health benefits cover medical, dental, and vision, and are consistently presented as robust in employer materials and third‑party summaries. Coverage quality is noted as a standout element of the overall offering.
  • Parental & Family Support — Parental leave and fertility support are emphasized as core parts of the package. These family-focused benefits are frequently referenced as notable positives.

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2012

What We Do

Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Companies like Microsoft, Google, and Slack use Figma to boost creative productivity while keeping everyone on the same page.

Why Work With Us

We’re multiplayer people who live by our values, celebrate our differences, and care deeply about each other and our users. Making design accessible to all is a lofty goal. We’re just getting started and could use your help—join us!

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