Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role...
We are looking for a commercially sharp, consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers.
This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.
You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth.
What You'll Do
Lead discovery and qualification
Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics
Challenge vague requests and reframe them into clear, high-impact use cases
Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support
Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout
Own solution design and technical validation
Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations
Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes
Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction
Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal
Make value tangible
Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context
Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans
Position Synthesia clearly against alternatives and handle objections with commercial credibility
Turn product interest into business conviction by showing where Synthesia fits and why it matters
Drive first value, onboarding, and early adoption
Own the path from signed deal to first live workflow, ensuring customers reach value quickly
Build onboarding that drives behavior change and usage, not just product understanding
Define early success measures, track them tightly, and intervene fast when adoption risk appears
Establish the conditions for repeatable usage, strong champions, and broader rollout
Unlock expansion
Identify additional teams, workflows, and use cases where Synthesia can deliver more value
Define the right starting point and a credible path to broader adoption over time
Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway
Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion
Build repeatability across the business
Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale
Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries
Turn customer insight into structured product, positioning, and go-to-market feedback
Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle
Operate as a true cross-functional leader
Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging
Align with Customer Success on adoption risk, rollout design, and expansion opportunities
Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes
Act as a connective layer across teams, ensuring customer needs are translated into action and business impact
About you...
2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role
Commercially sharp and consultative: you uncover customer needs and turn them into clear, high-value solutions
Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders
Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption
Comfortable across SaaS, AI, or enterprise technology environments
Able to manage multiple priorities with pace, structure, and sound judgment
Strong problem solver who brings clarity to ambiguity
Builder mindset with high ownership and a bias for action
Effective cross-functional partner who cares about outcomes, not activity
Skills Required
- Italian speaking
- 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or similar customer-facing role
- Strong discovery, demo delivery, and business conversations with practitioners and senior stakeholders
- Experience bridging pre-sale and post-sale from discovery through first value and early adoption
- Comfortable across SaaS, AI, or enterprise technology environments
- Ability to run pilots, workshops, demos, and proof-of-value with clear success criteria
- Commercially sharp and consultative with ability to translate needs into high-value solutions
- Strong problem solving, ownership, bias for action, and ability to manage multiple priorities
- Effective cross-functional partnering with Sales, Customer Success, Product, Marketing, and Support
Synthesia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synthesia and has not been reviewed or approved by Synthesia.
-
Leave & Time Off Breadth — Leave benefits are positioned as generous, including substantial annual leave plus public holidays and an additional long-tenure sabbatical with a cash award. Flexible working hours and hybrid/remote arrangements further strengthen perceived time-off and flexibility value.
-
Healthcare Strength — Health coverage is described as robust, including private medical insurance with mental health support and dental/vision coverage. Added features like cashback options and gym discounts extend the package beyond basic medical coverage.
-
Equity Value & Accessibility — Equity is framed as a meaningful part of total rewards through a generous stock options plan and a recent employee liquidity event tied to a major funding round. This can materially improve the perceived value and accessibility of long-term incentives versus options that remain purely paper value.
Synthesia Insights
What We Do
Synthesia is the #1 rated AI video communications platform. Thousands of companies use it to create videos in 140 languages, saving up to 80% of their time and budget. 👉 Trusted by Zoom, Xerox, Teleperformance, Amazon and mor
