Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
Role Overview
As Solutions Architect you operate at the intersection of deep technical leadership and high-stakes client engagement. You will:
- Own solution architecture and technical delivery for marquee customers, ensuring JazzX’s AGI platform unlocks measurable business value.
- Guide multi-disciplinary squads (product, research, engineering, and customer success) from discovery through full production rollout.
- Shape platform roadmap with field feedback, driving features that accelerate time-to-value and differentiate JazzX in the market.
You are equally comfortable white-boarding LLM retrieval strategies, optimising prompt chains, troubleshooting Kubernetes deployments, or presenting to a C-suite audience.
Key Responsibilities
Focus Area
What You’ll Do
Solution Architecture
• Design end-to-end architectures that integrate JazzX’s AGI services (LLM orchestration, vector search, tool-calling agents) with client data sources, APIs, and security controls.
• Define scalability, resilience, compliance, and observability patterns; set SLAs/SLOs for mission-critical services.
• Lead technical design reviews and steer decisions on cloud, data, and AI frameworks.
Technical Delivery & GTM Execution
• Run the full delivery lifecycle—discovery, PoC, pilot, production, and hyper-care—balancing speed with robust engineering practices.
• Establish repeatable deployment playbooks that field teams can apply across industries.
Client Engagement & Stakeholder Management
• Translate business problems into AGI solutions, articulate trade-offs, and build trusted-advisor relationships with technical and non-technical leaders.
• Deliver roadmap briefs, architecture artefacts, and demo sessions; manage risk, scope, and timeline.
Technical Leadership & Mentorship
• Coach engineers across JazzX in AGI best practices, code quality, security, and DevOps.
• Foster a culture of experimentation and continuous learning; lead internal guilds on LLM optimisation and MLOps.
Innovation & Platform Influence
• Evaluate emerging AI/ML and tooling (e.g., AutoGen, RAG pipelines, WASM inferencing) and pilot them in customer contexts.
• Feed field insights back to product and research teams to prioritise new capabilities.
Qualifications
Must-Have
- 10–12 years of software engineering experience, 5+ in staff/principal or solution-architect roles.
- Proven record delivering large-scale, low-latency distributed systems (Python, Java, Go, or C++).
- Hands-on with LLM / AI frameworks (LangChain, LlamaIndex, PyTorch, TensorFlow) and productionising ML pipelines.
- Expertise integrating REST/GraphQL APIs, streaming platforms (Kafka), SQL & NoSQL stores, and vector DBs.
- Outstanding client-facing communication, executive-level presentation, and stakeholder-management skills.
Nice-to-Have
- Masters or PhD in AI/Data Science/Computer Science
- Experience shipping RAG or agent-based AI systems in regulated industries.
- Nice to have certifications in cloud architecture, data engineering, or security (e.g., AWS SA-Pro, CKA).
- Background in professional-services, forward-deployed engineering, or AI platform product management.
Attributes
- Empathy & Ownership: You listen carefully to user needs and take full ownership of delivering great experiences.
- Startup Mentality: You move fast, learn quickly, and are comfortable wearing many hats.
- Detail-Oriented: You care about the little things
- Mission-Driven: You want to solve important, high-impact problems that matter to real people.
- Team-Oriented: Low ego, collaborative, and excited to build alongside highly capable engineers, designers, and domain experts.
Travel:
This position requires the ability to travel to client sites as needed for on-site deployments and collaboration. Travel is estimated at approximately 30–40% of the time (varying by project), and flexibility is expected to accommodate key client engagement activities.
Why Join JazzX AI:
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in solutions architecture, deployment architecture, or similar role
- Experience designing and deploying enterprise AI/SaaS platforms in banking environments
- Proficiency with cloud platforms and containerization technologies (e.g., Docker, Kubernetes)
- Experience with microservices architecture and API integrations
- Understanding of AI concepts, data pipelines, and security in financial services
- Excellent communication skills for working with senior stakeholders
- Ability to travel to customer sites as needed for support
What We Do
We are technologists, designers, builders, and innovators who are revolutionizing traditional business processes and practices with advanced AI technology. Our vision is a future where novel digital solutions support employees in their complex, knowledge-driven tasks while automating the routine ones. This not only improves work productivity and enjoyment, but also enables companies to become pacesetters within their industries. JazzX AI is owned by SAIGroup, one of the largest, fastest-growing investment firms in enterprise AI. SAIGroup is a private investment firm investing in business with the potential to become leaders in enterprise AI solutions. SAIGroup’s investments enable our portfolio companies to accelerate their innovation and growth. Principal owner and investor Dr. Romesh Wadhwani has made a commitment to invest up to $1 billion in SAIGroup. Visit saigroup.ai to learn more.
