CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
The Business Development team collaborates with partners to design and build best in class insurance experiences. Solutions Architects work hand-in-hand with Root Sales and cross-functional teams to accelerate the adoption of Root’s embedded insurance services and solve our partners’ business problems.
As a trusted customer advocate, the Solutions Architect helps our partners understand best practices around advanced insurance solutions. The crux of the job is to provide advice and strategies for integrating with Root’s Embedded Platform.
You’ll help drive successful business outcomes across a broad set of enterprise partners through your passion for education, training, design, and technology integration. And you will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of Root’s embedded insurance services with our partners.
Root is a “work where it works best” company, meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus to give more flexibility and more choice about how we live and work.
Salary Range: $100,640 to $125,800 (Bonus Eligible)
How you will make an impact:
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First line of support and contact person for our partners’ technical staff
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Serves as technical support for troubleshooting new integrations as well as existing integrations currently live in market
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Understands how to interpret partner needs and surface with the right internal groups
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Focus on execution, efficiency, and speed to market
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Responsible for exceeding and managing partner expectations
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Utilize your deep technical knowledge of Root’s Embedded Platform APIs
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Contributes regularly to technical documentation based on partner feedback
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Understands the partners’ requirements and is able to articulate technical requirements to product and engineering so that a solution can be designed and implemented effectively
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Measure feasibility of a partner’s ask without necessarily knowing how to build it
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Recommends creative solutions to problems that keep integrations moving forward
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Collaborate with senior engineering leaders when contemplating solutions for new or current partners
What you will need to succeed
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5+ years experience in a technology domain (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
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3+ years experience in design, implementation, or consulting for applications and infrastructures
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Experience in business to business API integration
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Experience in business to business data sharing solutions
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Understanding of insurance use cases a plus
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join us
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we are
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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