Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1800% in the last one year and recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations.
- Interpret and translate client requirements into a solution that can be configured from our standard set of offerings
- Align solution architecture (including a statement of work, schedules, and other contractual documents) with final terms and conditions
- Design and architect end-to-end solutions content that characterizes what products or services are being proposed and how these services will be delivered
- Estimate for project or program management and/or technical effort to drive scope and produce deliverables
- Design and deliver scalable solutions
- Ability to present to senior level customer executives
- Collaborate with cross-functional teams
- Develop best practices for targeted solution offerings and a process to manage SA best practices in solution design
- 3+ years of experience as a Software Engineer
- 1+ years of experience as a Solutions Architect
- Engineering background or equivalent experience.
- Have worked in a B2B SaaS startup environment.
- Extensive hands-on experience in Node.JS/Express.JS/Hapi.js/Koa.js, 4.NoSQL DBs and Relational Database (preferably MYSQL/PostgreSQL)
- Experience in HTML5, CSS3, Angular.JS, or React.js.
- Strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
- Design and implementation of low-latency, high-availability, and performance applications.
- Implementation of security and data protection.
- Experience managing multiple services and modules with distributed and scalable systems.
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Strong communication skills with the ability to articulate technical concepts to non-technical audiences
- Comfortable with ambiguity and able to think creatively to solve complex problems
- Empathetic and passionate about delivering customer success
- Compensation is expected to be between $140,000 - $160,000. Exact compensation may vary based on skills and location.
- 💻 Remote First Policy
- 🏥 Medical/Dental/Vision Insurance
- 🏝 PTO & Holidays
- ✨ Life Insurance
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Top Skills
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking.
Unveiling interface.ai's New Product Suite Powered By Generative AI:
Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x.
Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
