Solutions Architect, Special Operations

Posted 2 Days Ago
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Arlington, VA, USA
Hybrid
180K-220K Annually
Entry level
Aerospace • Software
The Role
Lead technical engagements with federal customers, understand mission-critical needs, deploy and integrate privacy-focused telecommunications technology, and serve as the on-site implementation contact. Collaborate with sales, business development, engineering, product, and marketing to align solutions with customer requirements. Build executive relationships, deliver presentations, influence product direction, troubleshoot networks, automate deployment tasks, and coordinate cross-functional rollouts at customer locations.
Summary Generated by Built In
About Cape

Cape is America’s privacy-first mobile carrier. Our mission is to be a force for good in global wireless. Cape was founded in 2022 by people who believe privacy is a fundamental right, not a luxury to be traded away. Our journey began when our founder recognized a critical vulnerability in our modern world: everyone relies on the same stagnant cellular infrastructure and legacy systems that track our every movement, monitor and profile our connections, and lose and sell our personal data.

Instead of accepting the status quo, we decided to fix it. National security professionals, journalists, parents, and everyone in between can stay connected and have privacy.

We didn’t just build a layer on top of old tech; we built America’s most private and secure mobile carrier from the ground up. By building our own network from scratch, we are able to design and build a suite of privacy and security features that no other carrier on the planet can offer.

Today, Cape provides our secure network to consumers, businesses, and government agencies alike. We closed our Series C in March 2026, and we are scaling rapidly, with the goal of giving people back control of their most personal information.

The Team

At Cape, we are the architects of a privacy-centric movement that is just getting started. We are relentless builders, constantly innovating at the edge of what's possible in telecommunications. We operate on a foundation of high trust and high expectations. Our structure is flat, and collaboration matters more than hierarchy. As a member of our team, you will collaborate with world-class engineers, architects, and visionaries, and work across organizational lines to solve "impossible" problems and deliver mission-critical results for our users every single day.

The Role

Solutions Architects at Cape lead engagements with our federal customers. They deeply understand the privacy and security challenges that Cape is solving and are passionate about bringing our technology to federal customers. Solutions Architects collaborate closely with business development, engineering, product, sales, and marketing to ensure we’re building the right thing and delivering it the right way to customers doing mission critical work. Solutions Architects must be high ownership, creative, solutions-oriented individuals who aren’t afraid to dive deep into complex problems.

What You'll Work On
  • Own the engagement with a new/early customer. You’ll be boots on the ground working with our customers to understand their challenges and deploy our technology.

  • Cultivate relationships at all levels of seniority. Understand the ground-level problems we’re solving. Burn through frozen-middle bureaucracies to clear a path to success. Create and deliver executive presentations to ensure buy-in from above.

  • Work fluidly with product and engineering to ensure product direction aligns with our customers’ on-the-ground reality. You must be able to influence cross-team members to direct the appropriate resources to customer objectives.

  • Responsible for leading product rollout and integration at customer locations, ensuring alignment between product development and operational requirements. Must serve as the on-site technical implementation point of contact, capable of independently adapting and deploying solutions, and effectively coordinating cross-functional teams to support customer objectives.

  • In this role, you will need to demonstrate a high degree of interdependence. This means you’ll be empowered to make decisions and lead initiatives, but you will also know when to leverage the expertise of our engineering and product teams to ensure successful execution. We want someone who understands the difference between a good idea and a great one worth pursuing. The right person will have the judgment to know when to bet big on a concept and when to walk away, conserving resources and effort for what truly matters.

Experience
  • A love for building things that matter.

  • Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience, including the ability to quickly develop and tailor scripts or technical solutions to meet customer deployment needs.

  • Demonstrable understanding of networking fundamentals (IP addressing/subnetting, NAT, routing, switching, core network functions) and familiarity with network troubleshooting and diagnostic tools (e.g., Wireshark).

  • Gritty technical skills. We don’t need you to be shipping code to prod. But you enjoy automating horrible tasks as necessary to make sure we deliver for our customers.

  • Domain experience in cyber operations, privacy, security, telecommunications or related fields.

  • Experience in enterprise sales, especially at early stage companies focused on defense.

  • Exceptional written and verbal communication skills.

  • Adaptive and introspective; willing to learn, guide, lead and follow.

  • Active U.S. TS/SCI clearance.

  • Willingness to travel up to 75%.

  • Based in DC or North Carolina. Relocation assistance available.

Compensation

We offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Salary range for this role in Washington, DC is $180-220K depending on experience and interview performance.

Our benefits include:

  • 401(k) match

  • Unlimited PTO

  • 100% coverage of medical, dental, and vision premiums for you and your dependents

  • 12 weeks paid parental leave (for all parents, no waiting period)

  • Stipends for

    • Family-forming needs

    • Gender-affirming care

Our Culture & Values
  • We hire excellent people, give them outsized responsibility, and trust them to execute. Every person at Cape has a proven track record of tackling hard problems and winning.

  • We believe that personal privacy and national security are not at odds, and that they can be reconciled through strong technology.

  • We believe companies exist to build awesome things and take care of the people who build them, so we offer top-tier healthcare, 401(k) matching, and a generous vacation policy that our team actually uses to recharge.

  • We believe that a stronger company and a better product are built by people from all walks of life. We hire without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, or Veteran status. If you are great at what you do, you belong here.

How to apply

Click the link below to apply.

We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and without regard to disability or status as a protected veteran, or any other status protected by law.

Skills Required

  • Bachelor's degree in Computer Science or a related field, or equivalent hands-on experience
  • Ability to quickly develop and tailor scripts or technical solutions for customer deployment needs
  • Understanding of networking fundamentals, including IP addressing, subnetting, NAT, routing, switching, and core network functions
  • Familiarity with network troubleshooting and diagnostic tools such as Wireshark
  • Ability to automate technical tasks as needed
  • Domain experience in cyber operations, privacy, security, telecommunications, or related fields
  • Experience in enterprise sales, especially at early-stage companies focused on defense
  • Exceptional written and verbal communication skills
  • Adaptive and introspective approach, with willingness to learn, guide, lead, and follow
  • Active U.S. TS/SCI clearance
  • Willingness to travel up to 75%
  • Based in Washington, DC or North Carolina, or willing to relocate
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The Company
HQ: Redwood City, CA
92 Employees
Year Founded: 2014

What We Do

Cape unlocks the full potential of commercial drones, giving companies all of the benefits with none of the traditional hassle. Every day, Cape users log in to the Cape Aerial Telepresence™ platform, connect to physical drones around the world, and safely conduct remote flights with ultra-low latency to capture live, high-resolution video. As the only cloud-based system for drone telepresence and data management, Cape provides secure, real-time visualization that increases situational awareness and operational efficiency for public safety agencies. Since its founding in 2014, Cape has been a leader in software for drone usability, and the trusted drone software solution for a wide range of use cases, including public safety, asset inspection, and agriculture. To date, more than 100,000 Cape-enabled drone flights have been completed with zero incidents. For more information about Cape, please visit www.cape.com.

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