About Orb:
Orb is redefining what billing software can be, turning one of the most complex parts of running a business into a strategic driver of growth. We're building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence. We work with companies like Vercel, Pinecone, Perplexity, and Replit to help them price smarter, bill accurately, and capture more of the revenue they've earned.
Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a team that moves fast, holds itself to high standards, and is serious about changing how companies grow.
For SF Bay Area and NYC residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, and attention to detail are at the core of everything we do.
About the role:
We’re looking for Solution Architects who are passionate about solving complex business challenges through innovative technical solutions. As a Solution Architect at Orb, you will play a critical role in bridging the gap between technology and business strategy, helping our customers navigate their most challenging and complex billing and monetization issues. You will have the opportunity to directly influence Orb’s product and go-to-market strategies and significantly impact our company's trajectory.
In this role you will:
Drive sales deals: Partner with members of the sales teams to drive evaluations of the Orb product and help prospect companies understand the value of Orb. You’ll work on all parts of the deal process, from answering technical product questions to underscoring Orb’s security and compliance program.
Pave the path for implementations: You’ll help future customers understand how the core pieces of the product fit their existing workflows, and how they can best use Orb for automation and intelligence. You’ll play a key role in shaping Orb’s roadmap around reducing time to value.
Serve as a technical advisor in the field: Customers will look to you for expertise in both Orb’s products and related business systems. You’ll help them successfully craft solutions centered around Orb’s capabilities.
Help strengthen Orb’s product: We value developer experience highly, and you’ll work to fill in product gaps through technical solutioning and monitor customers’ experiences to give feedback to product teams.
About you:
3+ years of experience in a technical customer-facing role
Clear written and verbal communication, especially around technical concepts
Previous experience partnering with sales, product management, customer success to build process and repeatable motions
Demonstrated ability to design and implement technical solutions that address complex business challenges through a value-selling lens.
Excellent ability to translate technical concepts into non-technical language and vice versa, tailored to the audience.
Strong empathy and understanding of customer needs, with a proven track record of building and maintaining strong customer relationships.
A continuous learner who stays curious about new technologies and methodologies.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Sales Methodology training (e. g. MEDDPICC, SPIN, Challenger Sales) is preferred.
Not afraid to take calculated risks and innovate while balancing pragmatism.
Ability to act as a thought leader by sharing best practices through forums such as Webinars, Orb blogs, whitepapers, reference architectures, and public-speaking events.
You might be a good fit if you:
Have prior experience in an early-stage startup
Know or have experience in the billing space
Have previously worked with data infrastructure tooling such as ETL tools
Are excited to work on developing creative solutions around data import, export, and ingestion tooling
Comfortable learning integration APIs quickly to facilitate Orb’s connection to internal tools such as tax automation, accounting, and provisioning
Benefits:
Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options
Equal Opportunity Employer
We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Skills Required
- 3+ years of experience in a technical customer-facing role
- Clear written and verbal communication
- Ability to thrive in a fast-paced environment
- Sales Methodology training preferred
Orb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orb and has not been reviewed or approved by Orb.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, and life insurance fully covered for employees and dependents. Feedback suggests this reduces out-of-pocket costs and strengthens overall total rewards.
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Parental & Family Support — Parental leave is portrayed as fully paid for an extended period, with equity vesting continuing during leave and availability to any caregiver. Feedback suggests this family-supportive approach is generous and inclusive.
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Leave & Time Off Breadth — Time off includes unlimited PTO with an encouraged minimum, paid holidays, and a year-end company-wide shutdown. Feedback suggests these policies support work-life balance and predictable recharge time.
Orb Insights
What We Do
Orb is the Revenue Design platform that helps SaaS and GenAI companies design, price, and execute monetization; from contracts and usage to billing, invoicing, and reporting. It is built for Revenue Architects, the product, finance, engineering, and sales leaders who shape how revenue is created. Legacy billing systems are rigid and slow, often forcing companies into workarounds. Orb adapts to any model, from self-serve usage to complex enterprise contracts, so teams can move faster and scale without friction. Companies like Replit, Glean, and Redis rely on Orb to bill millions of users, automate enterprise contracts, and keep finance audit-ready. Backed by Mayfield, Menlo Ventures, and Greylock, Orb is building the platform that turns monetization from a bottleneck into a growth driver.
Why Work With Us
The Orb team places customers, personal and collective ownership, urgency, and attention to detail at the center of everything it does. Solving this mission-critical problem is no easy feat, but our dedicated team holds itself to high standards and every individual makes a big impact on our business, product, and customers!
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