If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
What a day in the life looks like:
Operational & Technical Execution
Own the preparation, validation, and delivery of daily, weekly, and month-end customer reporting and outputs with a high degree of accuracy and reliability.
Understand, maintain, and troubleshoot core solution components, including:
General Ledger (GL) Coding
Custom Field Coding at shipment and charge level
Order Match logic
Month-end reporting
Accruals and Cost Allocation
Analyze large datasets to identify trends, discrepancies, and opportunities for improved accuracy or efficiency.
Independently troubleshoot issues with customer deliverables, data logic, and reporting outputs.
Maintain a consistently high accuracy rate on controllable deliverables and proactively surface risks or anomalies.
Technical Skills & Systems
Use advanced Excel (formulas, pivots, lookups, data validation, automation where possible) and Microsoft Access to manage, analyze, and validate data.
Write and modify SQL queries to support reporting, analysis, troubleshooting, and automation opportunities.
Work within Infios FAP Portal and related systems to support custom reporting, solution logic updates, and data validation.
Identify opportunities to streamline processes, automate repeatable tasks, and improve scalability of solutions.
Customer & Cross-Functional Collaboration
- Support complex customer solutions, including order match, accruals, and month-end activities.
- Partner cross-functionally with Operations, Product, Implementations, and Commercial teams to resolve issues and improve outcomes.
- Participate in customer business reviews by providing data-driven insights, context, and clear explanations of results.
- Support new customer implementations and ongoing solution enhancements as needed.
Documentation, Process Improvement & Team Contribution
Contribute to onboarding and solution documentation, including SOPs and process updates.
Clearly document logic, assumptions, and process changes to ensure continuity and auditability.
Participate actively in daily huddles, providing meaningful updates and surfacing risks early.
Share knowledge, best practices, and technical insights with peers to strengthen team capability.
Contribute to annual goal planning including but not limited to KPI planning, automation initiatives, goal tracking, etc. with the team.
Required Qualifications
Strong proficiency in Microsoft Excel (advanced formulas, pivots, lookups) and Microsoft Access.
Proven analytical and problem-solving skills with high attention to detail.
Ability to manage multiple priorities while meeting firm deadlines.
Clear written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Comfort operating independently while collaborating closely with cross-functional teams.
Preferred Qualifications
Working knowledge of SQL, with the ability to write and modify queries for analysis and reporting
Experience supporting SaaS or data-driven operational solutions.
Familiarity with freight audit, pay, logistics, or financial operations environments.
Experience improving or automating reporting and operational workflows.
Exposure to month-end close processes, accruals, or financial reporting logic.
Base salary: $60,000.00 - $65,000.00 USD
This range is indicative of the role. Final compensation is determined based on business and market conditions, and internal pay parity.
#LI-SK1
#LI-REMOTE
Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [email protected]
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Top Skills
What We Do
We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs.
