Jobs at Infios

Serve as a trusted advisor in warehouse management software presales. Lead customer discovery, design scalable WMS solutions, deliver demonstrations and proofs of concept, explain automation and system integrations, develop ROI-based business cases, support RFPs and competitive positioning, and coordinate with Sales, Product, Engineering, Marketing, and Delivery teams through implementation handoff.

Provide remote technical customer support for application and infrastructure issues. Analyze incidents, identify root causes, test solutions, resolve problems, prepare training materials, share knowledge, and help manage customer service levels. The role requires technical troubleshooting, database and Windows knowledge, networking concepts, programming logic, strong communication, analytical ability, and customer service skills. Experience with logistics, warehouse management systems, supply chain solutions, Korber One, or K.Motion Warehouse Advantage is preferred.

Develop and maintain Java Spring Boot microservices, REST APIs, and backend services for enterprise order management and supply chain applications. Build scalable, secure, configurable product capabilities; resolve production issues; write tested code; participate in reviews; and collaborate with Product, QA, and DevOps teams. Apply CI/CD, automated testing, observability, and AI-assisted development practices to improve productivity and software quality.

Provides Level 2 production support for a cloud-native Order Management System. Responsibilities include incident troubleshooting, root cause analysis, log and database investigation, monitoring, deployments, on-call support, documentation, and operational improvements. The role collaborates with Engineering, Product, QA, Customer Success, and Operations teams while supporting distributed microservices and global customers through rotational shifts.

The OMS Technical Consultant will design, configure, and deploy OMS solutions, manage integrations, troubleshoot performance issues, and ensure high-quality service delivery in a global context.

Design, develop, and maintain integration services connecting warehouse management systems with ERP platforms, carriers, and trading partners. The role involves solving technical issues, improving integration architecture, debugging distributed systems, delivering reliable software in an Agile environment, and mentoring junior developers. Responsibilities also include technical documentation, code quality ownership, process improvement, stakeholder collaboration, and identifying enhancements to integration reliability and error handling.

Design, develop, and maintain AI-driven solutions using Python, LLM frameworks, APIs, and modern AI tooling. Build generative AI and agentic systems, including RAG and embedding solutions, while collaborating with product, data, and engineering teams. Deliver tested, scalable components using Agile practices, contribute to architecture and design reviews, optimize AI performance, and support broader team initiatives.

Develops and maintains shared platform capabilities across UI components, backend services, APIs, authentication, licensing, and shared services. Responsibilities include writing tested and maintainable code, debugging across the stack, participating in technical design and code reviews, improving performance and reliability, supporting secure development, and resolving customer escalations. Requires professional software development experience with C#, .NET, TypeScript, JavaScript, web technologies, REST APIs, SQL, and relational data access technologies.

Provides business-focused legal counsel for commercial SaaS activities, drafting and negotiating technology, cloud, licensing, customer, supplier, reseller, and partner agreements. Advises on contractual disputes, commercial risk, data privacy, GDPR, security requirements, and regulatory matters. Develops contract templates and negotiation playbooks, collaborates with cross-functional stakeholders, manages external counsel, and monitors developments in technology and commercial law.

Designs, implements, and manages secure, scalable cloud network infrastructure across Oracle Cloud, AWS, and Azure. Responsibilities include network security, performance monitoring, troubleshooting, lifecycle management, cloud-to-on-premises integration, automation, documentation, system hardening, and on-call support. The role collaborates with IT and security teams to maintain high availability and improve cloud operations.

Coordinates upgrades and operational improvements for hosted customer environments. Responsibilities include validating software upgrades, coordinating cross-functional projects, managing problem resolution, improving monitoring and alerting, performing environment health checks, supporting ServiceNow workflows, maintaining knowledge articles, and updating runbooks. The role requires technical support or IT operations experience, SQL, Windows Server, integrations, scripting, and independent workload management.

Quality Engineer responsible for designing and maintaining test plans, regression suites, automation frameworks, and end-to-end tests for a multi-tenant warehouse management platform. The role validates APIs, database behavior, warehouse workflows, module interdependencies, and tenant isolation. Responsibilities include risk-based testing, defect investigation, root cause analysis, test documentation, process improvement, and collaboration with developers, product managers, support teams, and stakeholders in an Agile environment.

Diagnose and resolve production issues across applications, databases, integrations, performance, operating systems, and infrastructure in WMS and logistics environments. Write and tune SQL queries, troubleshoot APIs and file transfers, manage customer cases, document root causes, escalate complex incidents, mentor junior analysts, maintain knowledge resources, and participate in on-call rotations.

Design, build, test, and maintain Java Spring Boot microservices and REST APIs for enterprise order management and supply chain products. Implement features, troubleshoot production issues, follow CI/CD and secure development practices, participate in code reviews, and collaborate with PM, QA, and DevOps to deliver scalable, reliable, configurable solutions.

Develop and implement supply chain systems, define requirements, document architecture, map client business processes, configure solutions, and provide technical leadership. The role requires database programming, relational modeling, mainstream programming languages, web services, and client consulting during software implementation projects. Travel and advanced English are required, while Spanish, reporting tools, label-generation tools, supply chain knowledge, and WMS implementation experience are preferred.

Develop and maintain scalable test automation frameworks for microservices, APIs, UI, and backend validations. Integrate automated tests into CI/CD, perform integration, contract, load and database testing, analyze observability data, and collaborate with developers to ensure reliable, scalable, and secure service interactions across distributed systems.

Provide L2 support for supply chain/WMS software (Warehouse Advantage, Infios One), handling tickets, incident analysis, root-cause troubleshooting, testing, documentation, knowledge transfer, and service-level management with databases (SQL Server/Oracle), Windows, and networking.

As a Senior Systems Developer, you will deliver customized supply chain solutions, lead projects, configure systems, and ensure code quality.

As a Software Engineer, you will develop high-quality software solutions, ensure timely project completion, and participate in the Agile process, improving methods of product development.

Design, implement, and release high-quality software features and bug fixes within a microservices architecture. Follow best practices, participate in Agile, use CI/CD and Kubernetes, and continuously improve development processes and team collaboration.