Solution Specialist Payments

What You Will Do – A Glimpse Into Your Role:

As a Field Sales Representative (Solutions Specialist), you will be the face of Global Blue by Shift4 in your territory. You’ll build long-term partnerships with local merchants, help them modernize their payment infrastructure, and grow your own portfolio of clients.

This is a field-based role with a high degree of autonomy—ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.

Your Responsibilities Include

• Proactively identifying and approaching new merchants in your territory

• Presenting Global Blue by Shift4’s payment terminals and services in face-to-face meetings

• Closing new deals and onboarding merchants onto our platform

• Supporting existing clients with additional services (hardware, software, and professional services)

• Acting as a trusted partner by understanding merchants’ needs and challenges

• Clearly communicating the value of our end-to-end payment solutions

• Identifying cross-sell and upsell opportunities

• Understanding merchant statements and tailoring the best commercial solutions

• Maintaining accurate CRM records and pipeline management

• Collaborating closely with your manager and internal teams

• Continuously building product and market knowledge

What Success Looks Like (KPIs)

• Number of quality leads and outreach activities

• New merchants signed within your territory

• Achievement of monthly and quarterly sales targets

• Client retention and satisfaction

• CRM accuracy and pipeline hygiene

• Professional representation of the Global Blue by Shift4 brand

Every Action Has an Impact – You Will Make a Difference If You Have:

• A self-driven “hunter” mentality with strong motivation to succeed

• Confidence in building trust and long-term client relationships

• A resilient, proactive, and solution-oriented mindset

• Strong organizational skills and the ability to manage your own territory

• A professional, reliable, and values-driven approach

• Discretion and trustworthiness when handling sensitive information

Key Competencies and Qualifications – You’ll Drive Success If You Bring:

• Completed secondary education (minimum requirement)

• Proven experience in outside/field sales (e.g., door-to-door or territory sales), ideally in payments, financial services, telecom, or tech

• A track record of meeting or exceeding sales targets

• Experience working with CRM systems

• Strong communication, negotiation, and presentation skills

• Confidence using laptops, smartphones, and digital tools

• A valid driver’s license and willingness to travel within your territory

• Languages: Fluent German and English (native or professional level). Additional European languages are a plus

Location & Eligibility:

📍 Based in Vienna, Salzburg, or the Innsbruck area
✔ Valid work authorization for Austria

As required by Austrian federal law we are obliged to disclose the minimum annual gross compensation according to the respective Austrian collective bargaining agreement for this position, which amounts to € 35.392,56 gross annual. Global Blue guarantees an attractive, competitive and performance-related compensation package based on your professional and personal qualifications as well as on market-oriented salaries and, therefore, our compensation package is significantly above the stated minimum!

Equal Opportunity - Global Blue by Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or expression.

Important Notice for Applicants - Job-related scams are becoming increasingly common. To stay safe, please follow these guidelines:

• Submit applications only through official Global Blue channels. We do not use third-party services or platforms for recruitment.

• Always verify emails or LinkedIn messages. Ensure communications come from official @globalblue.com addresses or certified Global Blue recruiters/employees.

• We will never ask for payment or personal financial information during the hiring process. Any such request is a scam—report it immediately.