What you will do – A glimpse into your role:
As a Sales Executive - Payments (Solutions Specialist), you will be the face of Global Blue by Shift4 in your territory. You’ll build long-term partnerships with local merchants, help them modernize their payment infrastructure, and grow your own portfolio of clients.
This is a field-based role with a high degree of autonomy — ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.
Your responsibilities include
- Proactively identify and approach new merchants in your territory (Innsbruck)
- Present Global Blue by Shift4’s payment terminals and services in face-to-face meetings
- Close new deals and onboard merchants onto our platform
- Support existing clients with additional services (hardware, software, professional services)
- Act as a trusted partner by understanding merchants’ needs and challenges
- Clearly communicate the value of our end-to-end payment solutions
- Identify cross-sell and up-sell opportunities
- Understand merchant statements and tailor the best commercial solution
- Maintain accurate CRM records and pipeline management
- Collaborate closely with your manager and internal teams
- Continuously build product and market knowledge
What success looks like (KPIs)
- Number of quality leads and outreach activities
- New merchants signed in your territory
- Achievement of monthly & quarterly sales targets
- Client retention and satisfaction
- CRM accuracy and pipeline hygiene
- Professional representation of the Global Blue by Shift4 brand
Every action has an impact – You will make a difference here if you have:
- A self-driven “hunter” mentality and strong motivation to succeed
- Confidence in building trust and long-term client relationships
- A resilient, proactive, and solution-oriented mindset
- Strong organizational skills and comfort managing your own territory
- A professional, reliable, and values-driven approach
- Discretion and trustworthiness when handling sensitive information
Key competencies and qualifications. You’ll drive success if you bring:
- Completed secondary education (minimum requirement)
- Proven experience in outside/field sales (e.g., door-to-door, territory sales), ideally in payments, financial services, telecom, or tech
- A track record of meeting or exceeding sales targets
- Experience working with CRM systems
- Strong communication, negotiation, and presentation skills
- Confidence using laptops, smartphones, and digital tools
- A valid driver’s license and willingness to travel within your territory
- Languages: Fluent German and English (native or professional). Additional European languages are a plus
Location & Eligibility:
📍 Based in Innsbruck
✔ Valid work authorization for Austria
Equal Opportunity - Global Blue by Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or expression.Important Notice for Applicants - Job-related scams are becoming increasingly common. To stay safe, please follow these guidelines:- Submit applications only through official Global Blue channels. We do not use third-party services or platforms for recruitment.
- Always verify emails or LinkedIn messages. Ensure communications come from official @globalblue.com addresses or certified Global Blue recruiters/employees.
- We will never ask for payment or personal financial information during the hiring process. Any such request is a scam—report it immediately.
Skills Required
- Proven experience in outside/field sales, ideally in payments, financial services, telecom, or tech
- A track record of meeting or exceeding sales targets
- Experience working with CRM systems
- Strong communication, negotiation, and presentation skills
- Confidence using laptops, smartphones, and digital tools
- A valid driver's license and willingness to travel within your territory
- Fluent in Czech and English (native or professional)
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
