Solution Sales Executive - Service Management

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Solutions Advocates help the largest of those accounts scale their investments in Atlassian.
Our Solution Sales Executive team in APAC is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in the South East Asia (SEA) market. Reporting to the Head of Solution Sales Executive- APAC , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers across the Singapore/Indonesia/Malaysia market.
In this role, you'll get to:

• Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the SEA market.
• Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
• Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.
• Represent Jira Service Management at industry events and conferences.
• Provide accurate sales forecasts and reports to senior management team located in Australia.
• Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

• At least 15 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors
• Experience in the ITSM market and familiarity with any mainstream service management solutions is a must.
• Experience engaging with customers and partners in Southeast Asia.
• Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the SEA market.
• Fluency in English is required, as the role involves engaging with regional stakeholders and reporting to management in Australia.
• Certified in ITIL is a plus but not mandatory.

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .