Senior Solution Sales Executive, Service Collections, UK&I

Reposted 7 Days Ago
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London, Greater London, England
In-Office
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
The Solution Sales Executive drives sales strategy and customer engagement for ITSM solutions, collaborating across teams to optimize customer experiences and achieve revenue growth in enterprise accounts.
Summary Generated by Built In
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.
Our Solution Sales team builds and implements an effective sales strategy. They drive the adoption of select products and services to our largest customers. At the same time, we want the Solution Sales Executive to be a champion for our customers, providing feedback to our product and engineering teams and helping us optimise our customer experience. They will lead a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with our own Account Managers, Solution Engineers, Channel Partners, Product and Marketing organisations.
What you'll do
  • Expert Product Selling: Act as a knowledge leader in ITSM/ESM/Customer Service Management industry trends to inform sales strategies and positioning of Jira Service Management
  • Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies that drive revenue growth
  • Customer Engagement: Engage with customers to understand their needs and propose suitable solutions, focusing on value-based interactions
  • Cross-functional Collaboration: Work with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities

Your background
  • Minimum 7+ years of sales experience with Enterprise accounts
  • Extensive experience in ITSM, ESM and/or Customer Service Management solution sales
  • Strong understanding of industry trends and competitive landscape
  • Ability to engage with C-level executives and technical audiences
  • Proven track record of driving sales growth and achieving revenue targets

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Top Skills

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Jira Service Management

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

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