Solution Sales Executive, JSM

Posted 4 Hours Ago
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Hiring Remotely in Mountain View, CA, USA
In-Office or Remote
124K-195K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Drive solution sales for Jira Service Management by acting as an ITSM/ESM subject matter expert, developing sales strategies, engaging customers (including C-level), co-selling with cross-functional teams, and achieving revenue targets.
Summary Generated by Built In
Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
As a Solution Sales Executive for Service Collection, you will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). Your role involves driving new sales motions and co-selling initiatives, collaborating closely with the sales team to identify opportunities and develop tailored Atlassian solutions. This role is crucial in advancing Atlassian's solution sales business goals and involves working with a globally distributed team.
  • Expert Product Selling: Act as a knowledge leader in ITSM industry trends to inform sales strategies and positioning of key product Jira Service Management.
  • Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies that drive revenue growth.
  • Customer Engagement: Engage with customers to understand their business needs and propose suitable solutions, focusing on value-based interactions.
  • Cross-functional Collaboration: Work closely with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones.
This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
For this role, our current base pay ranges for new hires in each zone are:
In The United States or Remote, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $148,994 - $194,519
Zone B: $134,094 - $175,067
Zone C: $123,665 - $161,451
  • Minimum 5 years ITSM Selling Experience in Enterprise and Mid-Market Level Accounts
  • Extensive experience in solution sales, particularly in ITSM and ESM.
  • Strong understanding of industry trends and competitive landscape.
  • Excellent communication skills, capable of engaging with C-level executives and technical audiences.
  • Proven track record of driving sales growth and achieving revenue targets.

Skills Required

  • Minimum 5 years ITSM selling experience in Enterprise and Mid-Market accounts
  • Extensive experience in solution sales, particularly in ITSM and ESM
  • Strong understanding of industry trends and competitive landscape
  • Excellent communication skills, able to engage C-level executives and technical audiences
  • Proven track record of driving sales growth and achieving revenue targets

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

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