The MCAPS-Core AI Business Process Global Black team is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We help customers leverage Copilot, AI agents and Dynamics 365 to reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.
This specific role aligns to the Americas Global Black Belt (GBB) team, which is a sales overlay that supports Microsoft’s largest, most strategic, and complex AI transformation customer opportunities across the Americas. GBBs combine deep sales expertise, technical acumen, and AI thought leadership to shape deals, translate Dynamics 365, Copilot, and emerging AI capabilities into customer value, and help field teams successfully land new solutions.
As a Global Blackbelt AI Business Process Solution Advisor, you will lead Microsoft’s most strategic and complex Dynamics 365, Copilot, and agentic AI pursuits. This role requires a unique combination of AI thought leadership, deep enterprise sales expertise, and strong technical acumen, with the ability to translate agentic AI and business applications into compelling business value for our largest customers. This role will align to one or more of the following industries: government, retail, financial services, or healthcare.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Lead validation of solution capabilities and business cases with customers, aligning sales approaches to customer priorities and business outcomes.
Partner with field teams to identify, qualify, and prioritize high-value opportunities, develop value narratives, and advance complex sales motions.
Collaborate with product engineering and go-to-market teams to share customer and field insights that inform solution roadmaps, readiness, and positioning.
Build scalable sales guidance, solution patterns, and business-value content that supports consistent execution across field teams and partners.
Provide technical and business guidance to sellers and decision makers, helping address adoption considerations and demonstrate solution value.
Other: Embody our culture and values.
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail)
OR equivalent experience.
Preferred Qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail)
OR equivalent experience.
Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification.
Experience selling enterprise business applications, including Dynamics 365, Salesforce, Oracle, SAP, ServiceNow, or comparable platforms.
Experience leading large, complex strategic pursuits, including opportunity strategy, value-based selling, solution and competitive positioning, business case development, negotiation, and close.
Experience shaping AI transformation and agentic business process strategies and translating emerging technologies into differentiated customer value.
Technical expertise across business applications and AI solutions, with the ability to lead value, solution, and technical conversations with business and IT decision makers.
Experience within financial services, healthcare, government, or retail; ERP and/or CCaaS experience is preferred.
Solution Sales Advisory IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, plus 8+ years of experience in technical solution architecture, enterprise sales, business development, strategic consulting, technical consulting, or a relevant industry; equivalent experience accepted.
- 12+ years of relevant experience for the preferred qualification.
- Relevant technical certification in cloud technologies, solution architecture, or a related domain, such as Azure Solutions Architect Expert or Microsoft 365 Enterprise Administrator Expert.
- Experience selling enterprise business applications, including Dynamics 365, Salesforce, Oracle, SAP, ServiceNow, or comparable platforms.
- Experience leading large, complex strategic pursuits, including opportunity strategy, value-based selling, solution and competitive positioning, business case development, negotiation, and closing.
- Experience shaping AI transformation and agentic business process strategies and translating emerging technologies into customer value.
- Technical expertise across business applications and AI solutions, with the ability to lead value, solution, and technical conversations with business and IT decision-makers.
- Experience in financial services, healthcare, government, or retail; ERP and/or CCaaS experience preferred.
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
