Duties & Responsibilities
- Act as a technical and functional resource in the sales process during engagement with prospect/customer.
- Act as a liaison with the Product Managers to:
- Discuss potential product development
- Provide input to new product development
- Receive output from product development
- Provide business expertise in such processes as manufacturing, accounting and work flow analysis.
- Preparing for and conducting demos along with Sales team.
- Consult with sales force to provide solutions to customer requirements
- Collaborate and share knowledge and expertise within the SE Community.
- Working with Channel Enablement in enabling partners Solution Engineers in selling Epicor.
- Responding to RFIs and RFPs on Epicor and related products.
- Conduct customer and prospect webinars.
- 20%-50% Travel within the Region
Knowledge, Skills & Abilities
- Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience, you can come from channel/partner/distributor background with proven presales experience.
- Background of success in supporting both direct and channel sales
- Experience in Manufacturing industry is essential and knowledge in Distribution and Financial is a plus
- Presentations / demonstrations skillset is a pre-requisite (someone can explain Why rather than just What)
- Successful candidates may have worked for companies such as: SAP (R3 or later), Microsoft (Dynamics 365), QAD, Infor, IFS, Oracle EBS, Exact, Sage, or other ERP local companies such as Digiwin.
- Fluency in Vietnamese and English is essential. Capability to communicate in other languages is an advantage
Qualifications
- 5+ years applicable experience and demonstrated success/knowledge
- Bachelor’s degree (Holding a degree in Industrial Engineering is an added advantage)
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Danial AziziSkills Required
- 5+ years presales experience within the ERP industry or equivalent operational ERP experience
- Proven success supporting direct and channel sales
- Experience in the manufacturing industry
- Strong presentations and product demonstration skills (able to explain Why, not just What)
- Fluency in Vietnamese and English
- Bachelor's degree
- Ability to travel regionally 20%–50%
- Experience with ERP vendors (Epicor, SAP, Dynamics 365, QAD, Infor, IFS, Oracle EBS, Exact, Sage, Digiwin)
- Channel/partner background with proven presales experience
- Experience responding to RFIs/RFPs and conducting customer/prospect webinars
- Degree in Industrial Engineering
Epicor Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.
-
Healthcare Strength — Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
-
Leave & Time Off Breadth — Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
-
Retirement Support — A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.
Epicor Insights
What We Do
We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
Gallery
