Sedric Solution Engineer
We are currently looking for a dynamic and results-oriented solution engineer to join our team at Sedric.
As Sedric’s first solution engineer, you will drive business growth by understanding customer needs, supporting the demonstration of our solutions, helping manage the technical aspects of presenting our solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.
This is an exciting opportunity to contribute to Sedric’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about promoting technology and innovation to sophisticated companies, we invite you to apply.
We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasises work-life balance and recognises the contributions of our employees.
Objectives of the role
- Understanding customer needs and aligning product offerings with their requirements.
- Owning the demonstration platform and creating custom versions as needed for client presentations
- Providing technical expertise and guidance to customers throughout the sales process.
- Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
- Collaborating with the sales team to support technical responses to RFPs, RFIs, and Due Diligence requests
- Partnering with Product & Engineering to scope custom solutions for clients
- Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
Preferred skills and qualifications
- Knowledge of the financial services industry and customer preferences.
- Familiarity with CRM and sales management tools.
- Experience creating technical content, such as whitepapers or technical blog posts.
- Strong presentation skills.
- Experience working with cross-functional teams, including product development and marketing.
Benefits:
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, Roth)
Life Insurance (Basic, Voluntary & AD&D)
Generous Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short-Term & Long-Term Disability
Hybrid Work
Wellness Resources
Stock Option Plan
Sedric is proud to be an equal opportunity employer. We hire talented individuals regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
What You’ll DoYour tasks
- Understand our product/service’s technical features, functionalities and benefits.
- Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.
- Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
- Provide pre-sales support by answering technical inquiries and participating in sales meetings.
- Liaise with the engineering or technical team to address technical concerns or requirements.
- Develop and deliver custom solutions as required by sales and their clients
- Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
- Give active feedback and insights from the market to the product development and marketing team.
- Participate in sales meetings, trade shows and industry events to promote our products or services.
- Stay updated on industry trends, market dynamics and competitor offerings.
- BA bachelor’s degree in engineering, computer science or a related field.
- 3+ years of experience as a sales engineer or in a similar technical sales role.
- Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
- Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
- Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
- Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
- Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
- Ability to work independently and collaboratively within a team.
- Willingness to travel as required.
Salary:
$130K -155K base salary subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive equity based on the Company’s plans and in accordance with the Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience.
Benefits:
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, Roth)
Life Insurance
Generous Paid Time Off (Vacation, Sick & Public Holidays)
Hybrid Work
Wellness Resources
Stock Option Plan
What We Do
Sedric is the AI-powered compliance and performance platform built for financial services leaders who want to accelerate growth while staying compliant. In an industry where every customer interaction carries both opportunity and risk, Sedric ensures companies can maximize performance without compromising trust. Powered by the first compliance-dedicated LLM, Sedric enables the world’s best compliance teams to convert policies into processes, automate execution and reporting, and turn compliance into a driver of business growth. Our platform provides real-time monitoring, detection, and coaching across customer-facing channels—voice, chat, email, and digital. By leveraging advanced AI, Sedric identifies compliance risks, performance gaps, and customer experience issues instantly. This enables businesses to protect their brand, boost agent productivity, and meet evolving regulatory demands with confidence. Unlike traditional monitoring solutions that rely on sampling and manual review, Sedric offers complete coverage of interactions, empowering companies with actionable insights that improve revenue outcomes while safeguarding compliance. From detecting misrepresentations in collections calls, to ensuring fair treatment in banking services, Sedric helps enterprises drive measurable business results while upholding the highest ethical standards. We’re trusted by financial institutions, fintechs, neobanks, BaaS providers, and leading players in the accounts receivable management (ARM) industry. Our clients rely on Sedric to scale responsibly, strengthen operational excellence, and build customer loyalty. Milestones & Recognition: Raised multiple investment rounds from top-tier venture partners, fueling our growth and innovation. Recipient of industry awards recognizing our leadership in compliance AI and customer protection. Selected for leading fintech and regtech innovation programs. Our Culture: At Sedric, we’re driven by curiosity, integrity, and impact. We are a team of builders, thinkers, and doers passionate about transforming compliance from a burden into a business advantage. We value transparency, bold thinking, and collaboration—and we’re proud of a culture that’s as kick-ass as it is mission-driven.
Why Work With Us
Sedric is redefining compliance as a growth driver. We combine cutting-edge AI with a bold, mission-driven culture where every voice counts. Join us to solve high-stakes challenges, shape the future of responsible finance, and grow with a team that values curiosity, creativity, and making a real impact.
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