Solution Engineer

About MealSuite 
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. 

About the Role 
We’re looking for a high-energy, technically-minded Solution Engineer to join our Solutions Engineering Team. Reporting to the Director of Solutions Engineering, you’ll be the technical “glue” of the sales process — supporting both direct sales and our growing partner sales channel. You’ll play a pivotal role in shaping the customer and partner experience, ensuring every prospect’s journey is seamless, impactful, and clearly demonstrates the value of our mission-critical technology. 

What You’ll Do 

• Technical Discovery - Partner with Account Executives and channel partners to uncover the unique operational challenges of healthcare providers and map them to MealSuite’s capabilities.  

• Product Storytelling - Deliver tailored, persuasive product demonstrations that go beyond features to show real-world impact on patient care — whether presenting directly to prospects or enabling partners to do the same.  

• Proof of Concept - Lead the technical validation phase, answering deep dive questions on data integration, regulatory compliance, and workflow automation.  

• Partner Enablement - Support partner sales teams by providing technical training, demo guidance, solution configuration insights, and ongoing presales support to help them position MealSuite effectively.  

• Subject Matter Expertise - Serve as the “voice of the product” during the sales cycle, providing insights on food waste reduction, operational efficiency, Point of Sale or Mobile ordering, and Backoffice management.  

• Feedback Loop - Collaborate with Product and Engineering teams to share market and partner insights, helping influence the future roadmap of our SaaS suite.  

What You Bring 

• 3+ years of experience in a technical presales or consulting role, ideally within SaaS or healthcare technology. 

• Experience collaborating with reseller, referral, or strategic partners with an apt understanding of how to enable their success. 

• Familiarity with Customer Relationship Management tools, such as Salesforce, HubSpot, Zoho, or equivalent.  

• Effective communication skills, able to translate complex technical workflows into simple, value-driven stories for healthcare administrators, clinical staff, and partner sales teams. 

• Strong affinity for “under the hood” work, like figuring out how to configure solutions to meet specific client needs. 

• A genuine care about using technology to improve the lives of seniors and patients in aging services while wearing multiple hats and adapting to the needs of a growing sales organization. 

• Ability to thrive in a collaborative, fast-moving environment 

• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required) 

Compensation: $80,000 – $91,600 CAD / $88,100–$100,000 USD per year + Commission 

This role requires working onsite in our Cambridge OR Dallas office two days per week. 
If you’re more than an hour away, apply anyway we’re open to discussing options. 

Why You’ll Love Working Here   

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.   

• Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance. 

• Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave.  

• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.   

• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.   

• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!   

• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.   

• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at  mealsuite.com/careers. 

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected]. 

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. 

This is a current vacancy, and we are actively hiring for this position.