Jobs at MealSuite

Lead CX-wide programs to drive AI adoption, operational excellence, and cross-functional alignment. Own AI roadmap and pilot/scale AI tools, partner with Product/Engineering/Data, run CX operating rhythms, manage tooling strategy, and deliver metrics and scorecards to improve CX outcomes across Support, Implementation, CX Ops, Integrations, and CSM.

Lead QA automation efforts by designing and maintaining Playwright-based test suites, executing manual and exploratory tests, defining test strategy and CI/CD integration, collaborating with engineering and product, mentoring team members, and driving a shift from manual-heavy testing to automation-first practices.

Sell MealSuite's enterprise foodservice SaaS into healthcare and senior living networks. Own named accounts, execute multi-quarter penetration strategies, map stakeholders, lead enterprise discovery and RFPs, build C-suite relationships, maintain accurate opportunity data, represent the company at events, and provide strategic market feedback to leadership and product.

The Sales Enablement & Operations Coordinator will support sales operations, manage content libraries, coordinate training sessions, and maintain lead management systems while ensuring smooth operations.

Lead, coach, and scale a team of Account Executives to drive new SaaS business in healthcare and senior living. Set sales strategy, manage pipeline and forecasting, collaborate cross-functionally, analyze metrics, and support key deals. Responsible for hiring, onboarding, training, and performance management to meet aggressive revenue targets.

Establish and lead MealSuite's CX presence in Australia, managing the full customer lifecycle: support, implementations, onboarding, adoption, retention, and stakeholder relationships. Adapt global playbooks, partner with product and engineering, document processes, and help build the local CX team while advocating for market-specific needs.

As a Product Marketing Manager, you will lead product positioning and go-to-market strategies, develop messaging, and collaborate across teams to drive product adoption and growth in the healthcare and senior living sectors.

The Solution Engineer will support sales processes by conducting technical discovery, delivering product demonstrations, and enabling partners. They will act as a product expert and provide insights to enhance the customer experience while collaborating with Product and Engineering teams.

The Engineering Manager will lead the clinical engineering team, oversee operations, guide developers, ensure system reliability, and enhance engineering practices.

The Senior Data Engineer will design and maintain data pipelines, ensuring data reliability and consistent models, while collaborating with stakeholders to improve data practices.