Search the 12 jobs at MealSuite

The Customer Implementation Specialist will drive successful customer onboarding by preparing implementation project plans, educating customers, and solving technical issues. This role requires effective communication, collaboration with various teams, and continuous improvement of the onboarding process, all while maintaining strong customer relationships.

As an Integration Specialist, you will assist with onboarding clients by managing EMR integrations, troubleshooting connection issues, providing tier 2 support, and documenting setup processes. Collaborating with engineering and customer experience teams is essential to innovate and improve integration processes.

As a Quality Engineer, you will develop and implement automated testing frameworks, collaborate with developers to create test cases, analyze test results, and enhance testing methodologies. You will mentor junior team members and integrate testing into CI/CD pipelines.

As a Customer Support Specialist at MealSuite, you will assist users with software and hardware inquiries through phone, chat, and email. Your role involves problem-solving, guiding clients through troubleshooting, tracking support tickets, and providing feedback to the product team. Strong communication and customer service skills are essential.

The Customer Support Specialist at MealSuite will assist users with inquiries about software and hardware through phone, chat, and email. Responsibilities include tracking support tickets, troubleshooting issues, guiding users through diagnostic processes, and reporting system defects. The role requires strong customer service skills and a background in healthcare foodservice is preferred.

As a Ruby on Rails Developer, you will design and develop new features for our foodservice management software, maintain existing applications, and collaborate with global teams. You'll mentor junior developers, analyze client requirements, and contribute innovative ideas while ensuring code quality and adherence to Agile practices.

As a Frontend Developer at MealSuite, you will create and maintain web/mobile applications, optimize performance, collaborate with designers and back-end developers, and ensure high code quality through testing. You will also keep up with recent technologies and contribute to project specifications.

The POS Deployment Specialist will provide on-site consultation and implementation of MealSuite's POS solutions, conduct training, and develop tools for improved customer processes, while traveling up to 80% of the time across the US to support various client needs.

The Database Engineer will design, implement, and manage database systems, ensuring optimal performance, security, and reliability. Responsibilities include creating efficient database schemas, optimizing performance, managing security, and developing backup and recovery procedures. Collaboration with engineering teams and maintaining documentation are also critical. Staying updated with emerging technologies is essential for ongoing enhancements.

As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.

The Customer Onboarding Specialist at MealSuite will facilitate the implementation process for new accounts, educate customers on the software, solve technical issues, and ensure smooth product adoption. Responsibilities include delivering project plans, communicating customer needs, training users, and transitioning accounts post-implementation, while maintaining strong customer relationships and collaborating with internal teams.

The POS Deployment Specialist will consult with customers on implementing MealSuite hardware and train them on POS functionality while travelling extensively across the US. The role involves collaborative teamwork, developing tools and processes, enhancing training materials, and providing customer education and support for optimal technology adoption.