Solution Engineer

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

This is a Solution Engineer role with Elavon, part of U.S. Bank, in the European Professional Services team.

The individual will work closely with the sales teams to support the sale of technical and complex products, services and solutions in a consultative way by fully understanding requirements, challenges and aspirations and articulating the value and benefits.

Build customer confidence in our company's technical solutions and address all technical objections/concerns from prospective customers throughout the sales cycle. Functional responsibilities may include pre-proposal discussions with potential customers either in person or via conference call, developing and delivering customized client proposals, demonstrations and presentations, consulting in technical sales strategy for customers, assisting in proposal preparation and implementation support.

Requirements

• Strong written and spoken English.

• Knowledge and experience of acquiring, schemes, gateways, etc., ideally within the PAN EU payment industry landscape.

• Excellent presentation, verbal and written communication skills

Preferred Skills\Experience

• Demonstrated consultative, solutions-based selling background and experience in a role such as Solution Engineer, Solution Consulting or Pre-Sales.

• Experience of working with Enterprise level customers and partners.

• Ability to articulate solutions to different audiences.

• Understanding of the principles of a full omnichannel payment solution.

• High level understanding of API & Integration protocols.

• Second European language.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.