As a Solution Engineer in the AI Business Solutions – Copilot team, you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies.
This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.
Responsibilities
- Support senior engineers in delivering demos and workshops for Microsoft 365 Copilot and related AI solutions.
- Assist in gathering customer requirements and documenting technical needs.
- Participate in technical close plan creation and maintain CRM hygiene under guidance.
- Shadow customer engagements to build skills in envisioning, architecture, and compliance.
- Complete foundational certifications (e.g., L200 consultative selling).
- Contribute to team learning by sharing observations and asking questions during debriefs.
Qualifications
Required/minimum qualifications
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Master’s degree in Computer Science, Information Technology, or a related field and 3+ years of technical pre-sales or technical consulting experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field and 4+ years of technical pre-sales or technical consulting experience
- 5+ years of technical pre-sales, technical consulting, or equivalent experience
- 6+ years of technical pre-sales, technical consulting, technology delivery, related experience, or equivalent experience
- 4+ years of experience with cloud, hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
- Certification in relevant technologies or disciplines, such as Office 365, Power BI, Azure Architect or Development, cloud platforms, information security, or architecture
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
