The successful candidate will play a key role in developing service and modernization solutions for automated intralogistics systems, supporting customers throughout the lifecycle of their installations. Working closely with customers, sales teams, project managers and engineering departments, the Solution Development Engineer will translate customer requirements into technically sound and commercially competitive solutions that improve system performance, reliability and operational efficiency.We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
The base pay range for this role is estimated to be 44.625 - 65.450 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills
Tasks and Qualifications:
Key Responsibilities
- Develop technical solutions for modernization, retrofit, expansion and lifecycle management projects related to automated material handling and intralogistics systems.
- Analyze customer requirements and define solution concepts in cooperation with internal stakeholders and subject matter experts.
- Prepare technical and commercial proposals, including scope definition, budget estimation and project planning.
- Support Customer Service and Sales teams in identifying and developing business opportunities.
- Coordinate cross-functional activities involving mechanical, electrical, controls, software, installation and project management teams.
- Support the preparation of technical documentation, layouts and proposal material.
- Contribute to project execution planning, ensuring alignment with customer expectations and internal milestones.
- Evaluate technical alternatives, request quotations and support cost calculations.
- Identify opportunities to improve system performance, reliability, maintainability and customer experience.
- Contribute to the development of new service offerings and continuous improvement initiatives.
- Collaborate with regional and global teams to promote standardization and best practices.
- Ensure compliance with company quality, safety and process standards.
Requirements
- University degree in Industrial, Mechanical, Electrical or Automation Engineering with a focus on logistics (or equivalent qualification)
- Experience in solution development, project engineering, service engineering, technical sales support or similar roles within industrial automation, intralogistics, material handling or related industries.
- Understanding of automated systems and industrial equipment, including mechanical, electrical and control system concepts.
- Ability to translate customer needs into practical and cost-effective technical solutions.
- Strong analytical, organizational and problem-solving skills.
- Excellent communication and stakeholder management capabilities.
- Ability to work effectively in multidisciplinary and international environments.
- High level of ownership, customer focus and result orientations
- Willingness to travel nationally and internationally
- Fluent written and spoken English (additional languages are a plus)
Skills Required
- University degree in Industrial, Mechanical, Electrical or Automation Engineering (or equivalent)
- Experience in solution development, project engineering, service engineering, or technical sales support within industrial automation, intralogistics or material handling
- Understanding of automated systems and industrial equipment, including mechanical, electrical and control system concepts
- Ability to translate customer needs into practical, cost-effective technical solutions
- Strong analytical, organizational and problem-solving skills
- Excellent communication and stakeholder management capabilities
- Ability to work effectively in multidisciplinary and international environments
- High level of ownership, customer focus and result orientation
- Willingness to travel nationally and internationally
- Fluent written and spoken English
- Additional languages
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
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