Solution Demonstration Specialist
Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewThe primary focus of the Solutions Demonstration Team is to support the Software Enterprise Sales Team through the demonstration of Computer-Aided Dispatch, Records Management, Mobile Data, Field-Based Reporting, and Jail Management software as part of the overall sales process. This includes Public Safety Applications, Next Generation 911, Video Solutions, Control Center solutions, Mobile Data, and Portable Devices to federal, state, regional, local, government and public safety agencies.
Job Description
This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on PremierOne Computer-Aided Dispatch, PremierOne Records Management, Field-Based Reporting, Jail Management software, and/or our analytical/investigative/situational awareness applications as either a customer or vendor.
The Solution Demonstration Consultant will be responsible for but not limited to the following:
Conducting software product demonstrations for potential and existing customers
Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions
Providing technical product advice and demonstration support during pre-sales discussions
Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions
Must present demonstration with energy and enthusiasm
Additional Responsibilities Include:
Evaluating personal effectiveness of product demonstrations
Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures
Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features
Providing customers and sales representatives with technical advise on pre-sales product demonstrations
Providing post-sale consulting support for the operating software products
Qualifications:
High School Diploma or equivalent
Must be willing to travel up to 75%
Seeking 4+ years of experience working in the Public Safety Industry
Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration is preferred. Graduate of law enforcement training academy preferred
Seeking 2+ years of technical product user experience or support experience
Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central)
Prior experience as a law enforcement or public safety officer preferred
Experience with and an in-depth working knowledge of public safety software including records management software preferred
Must conduct demonstrations with enthusiasm and energy
Ability to travel frequently
Ability to lift up to 50 pounds
This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
The base salary range for this role is $90,000-95,000 per year.
Basic Requirements
- High School Diploma or equivalent
- 4+ years of public safety experience
- Must be able to obtain background clearance as required by government customer
Travel Requirements50-75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].
