Solution Consultant - RIM

Posted 2 Days Ago
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Shanghai, Shanghai Municipality, Shanghai
In-Office
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The software company powering the path to the world’s new medicines.
The Role
As a Solution Consultant at Veeva, you'll provide expertise in Regulatory Affairs, supporting sales with presentations, demonstrations, and customer engagements, while ensuring customer success with RIM solutions.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva’s Solution Consultants are an integral part of our sales team, partnering with Market Strategies and Account Partners as product experts in the sales cycle. As a Solution Consultant, you will provide product and process expertise in the form of consultative discussions, demonstrations, tailored presentations and conference room pilots with Veeva’s customers and prospects. This involves working to understand the business challenges of each customer, tailoring an event to show how our software meets those needs, and articulating complex technical concepts clearly, and effectively addressing customer questions and concerns.

What You’ll Do

  • Analyze and understand customers' Regulatory business and technology requirements
  • Support sales teams in preparing and delivering winning presentations of Veeva RIM
  • Quickly learn new Veeva RIM product features and how to communicate value to customers
  • Lead customer-facing demonstrations and CRPs
  • Lead the technical components of the sales cycle, including providing expert responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
  • Work with Veeva RIM cross-functional teams to ensure customer success
  • Support marketing and industry presence by creating content, recording videos, and presenting at key industry conferences and Veeva events.
  • Manage and configure Veeva RIM demonstration sandbox environments

Requirements

  • 5+ years of experience in Regulatory Affairs or Regulatory Operations (RA/RO), gained at either a Pharmaceutical/Biotech company or a Regulatory Service Provider (CRO/Consulting). Experience with Regulatory Publishing or Submissions is required.
  • Hands-on experience with Regulatory Information Management (RIM) systems
  • 2+ years experience in a customer-facing role (e.g., consulting, software trainer, or pre-sales)
  • Excellent presentation skills
  • Professional working proficiency in English.
  • Energetic self-starter,  capable of working independently
  • Willingness to travel 30-40%, primarily in China

Requirements

  • Pre-sales experience
  • Software trainer experience
  • Understanding of SaaS/Cloud solutions and technology

Perks & Benefits

  • Fitness reimbursement
  • Annual allocations for charitable contributions

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Top Skills

Cloud Solutions
Regulatory Information Management (Rim) Systems
SaaS
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The Company
HQ: Pleasanton, CA
6,000 Employees
Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.

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