Solution Architect

Your role at Dynatrace
Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale, many of the Senior Solutions Architects are also veteran developers, designing and developing valuable solutions either during our engagements or innovating significant ways to support the delivery of our engagements.
The solutions we build are many times shared and used by many of our growing list of enterprise accounts. As we continue to grow, solutions such as our regularly expanding online Elevate portal or custom solutions that help maximize the use of the Dynatrace platform for our clients often need continued development support and assistance as our user base and engagement offerings expand. The team consists of extremely strong technical talent, yet we are always exposed to new challenges for technical growth, daily communication with peers as well as customers.
This Job is a full-time role within the ESA team to first assist customers in solutioning complex integrations, second, assisting Enterprise Solutions Architects with key delivery tasks, presentations, diagrams, data analytics or hands on integrations, and third to contribute in developing features within our new and expanding Elevate portal that not only serves up the ESA content to our engagements but will also serve up and manage content for the rest of the Dynatrace Services Organization. Ultimate direction of any development will be given by the ESA team.
As a team member we find it exciting to be exposed to a vast number of technologies, teams and techniques throughout some of the top organizations in the world. Our team members find this job incredibly engaging, very demanding at times but extremely rewarding. There are clear career growth paths to becoming an Enterprise/Senior Solution Architect and potential of Managing Architect.
While the Senior Solutions Engineers on the team are expected to refine and grow their skills and responsibilities in development, DevOps, Business Intelligence, cloud, security and infrastructure practices they are not typically assigned unassisted full lifecycle development deliverables that require design, development that they own from inception to release. The Solution Architect will be expected to work closely with Senior Solutions Engineers, mentoring while collaborating with several customers that have purchased our annual engagements. Unlike a Senior Solutions Engineer a Solution Architect is required to fully own at least one innovation from design, development and delivery within a single calendar year while also leading at least one unassisted Major account (having a deployment rollout over 10,000 hosts nationally or internationally). A Solution Architect will also own at least one Lab Environment and Initiative along with all the documented design and best practices for the environment.
What will help you succeed

• Prior Experience using Dynatrace or managing APM solutions a major plus (Strong expertise in this will be considered when there is a lack of another qualifying skill, although skill development and SA responsibilities will be remaining the same)
• At least 5+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
• A general understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
• Solution Architect must have a solid understanding of Network and Software Security Models, protocols, certificates, etc.
• A general understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• A general understanding of a Container based solutions using Docker, Docker Swarm, Kubernetes and similar products.
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
• An understanding of Application and/or Infrastructure Monitoring & Observability a plus
• Experience in both Linux and Windows OS, advanced Linux skills a plus
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• A general understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products.
• Understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings a plus.
• Solid to Expert hands-on experience with SQL
• Strong skills in diagraming and articulating designs and solutions
• Expert analytic, organization, presentation, customer service and facilitation skills.
• Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment.
• Considered an expert in a combination of database and platform application services is a plus
• Preference will be given to candidates that also have web applications, database, and support skills
• Bachelor's Degree required or equivalent experience accepted in lieu of degree

Why you will love being a Dynatracer