OSF Digital Jobs

Solution Architect

OSF Digital

Solution Architect

Posted 16 Days Ago

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São Paulo, BRA

In-Office

Senior level

eCommerce • Information Technology

The Role

Design and implement configurable, low-code/no-code platform solutions using point-and-click tools. Lead requirements assessment, prototype development, testing, integration, documentation, and troubleshooting. Mentor configuration specialists, run team meetings, align delivery with business objectives, and stay current with platform updates.

Summary Generated by Built In

The Solution Architect is responsible for designing and implementing solutions within a platform that allows for robust configuration options without the need for extensive coding. This role requires a deep understanding of the platform's capabilities and the ability to leverage its configuration tools to meet business requirements effectively.

Key Responsibilities:

Design and configure solutions using the platform's point-and-click configuration tools to meet business process and application requirements.

Lead the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions.

Interface with business stakeholders to understand their needs and translate them into configurable software components.

Develop prototypes using configuration tools and demonstrate these to stakeholders to validate solution approach.

Collaborate with cross-functional teams to ensure that the configuration supports the desired business processes.

Provide expertise in the platform's configuration capabilities during the solution design and implementation phases.

Ensure solutions are scalable, maintainable, and can be seamlessly integrated with other systems.

Conduct solution testing and troubleshooting, resolving configuration issues as they arise.

Document the configuration details and maintain records of system changes.

Stay current with the latest updates and features of the platform and evaluate their applicability to organizational needs.

Lead and mentor a team of configuration specialists, providing guidance and support to ensure effective solution delivery.

Facilitate team meetings and ensure clear communication of project goals and progress.

Coordinate team efforts to align with project timelines and business objectives.

Conduct performance evaluations and provide constructive feedback to team members.

Offer career guidance and support professional development for direct reports, helping them achieve their career goals.

Requirements

Proven experience as a Solution Architect, Systems Analyst, or similar role with a focus on software configuration.

Hands-on experience with platforms that offer extensive point-and-click configuration capabilities (e.g., Salesforce, ServiceNow, Microsoft Dynamics).

Experience in configuring and deploying enterprise software solutions without heavy reliance on custom code.

Skills Required:

Strong understanding of the principles of configuration management and its best practices.

Excellent problem-solving skills and the ability to think analytically.

Effective communication skills with the ability to convey complex concepts to nontechnical stakeholders.

Detail-oriented with strong organizational skills.

Additional Qualifications:

Bachelor’s degree in Computer Science, Information Systems, or a related field.

Certifications related to the specific platform(s) of expertise (e.g., Salesforce Certified

Administrator, ServiceNow System Administrator).

Familiarity with agile methodologies and project management practices.

Benefits

Disponibilidade para viagens

Experiência com Omnistudio

Skills Required

Proven experience as a Solution Architect, Systems Analyst, or similar role focused on software configuration.
Hands-on experience with platforms offering point-and-click configuration (Salesforce, ServiceNow, Microsoft Dynamics).
Experience with OmniStudio (platform configuration experience).
Experience configuring and deploying enterprise software solutions without heavy reliance on custom code.
Strong understanding of configuration management principles and best practices.
Excellent problem-solving and analytical skills.
Effective communication skills to convey complex concepts to non-technical stakeholders.
Detail-oriented with strong organizational skills.
Bachelor's degree in Computer Science, Information Systems, or a related field.
Certifications related to platform(s) of expertise (e.g., Salesforce Certified Administrator, ServiceNow System Administrator).
Familiarity with agile methodologies and project management practices.
Availability to travel.

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The Company

HQ: Quebec

2,032 Employees

Year Founded: 2003

What We Do

OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital