About Ericsson
We are one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world's mobile traffic carried through our networks. At Ericsson we enable the full value of connectivity by creating game-changing technology and services that are easy to use, adapt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries, and society
Role Overview
We are seeking an experienced Solutions Architect with strong technical expertise, leadership abilities, and proven stakeholder management skills. The ideal candidate will be responsible for designing and delivering scalable, secure, and business-aligned solutions, while acting as a trusted advisor to both internal and external stakeholders. This role requires a blend of deep technical knowledge, business acumen, and the ability to influence and guide teams towards successful delivery.
Skill Requirements
- Strong, proven experience (min. 5 years) with Zabbix: installation, configuration, administration, scaling, HA / failover.
- Zabbix API usage for automation, integrations, and custom workflows.
- Hands-on experience with Python, Jenkins, Docker and Kubernetes.
- Strong experience in RedHat Linux environments and MySQL databases.
- Experience working on Elastic search and Grafana integrations
- Knowledge of virtualization & cloud platforms (VMware, Hyper-V, AWS, GCP).
- Strong problem-solving and RCA skills in high-availability production environments
- Application operations support experience in 24x7 support model
- Excellent understanding of ITIL v4 practices
- Proven ability to learn and adapt quickly to new technologies in a fast-paced environment.
- Stakeholder management: Engage with stakeholders to gather requirements, manage expectations, and provide technical solutions.
- Solution documentation: Prepare acceptance documents, solution designs, MOP's, and implementation guides.
- Leadership & mentoring: Guide technical teams, enforce best practices, conduct knowledge sharing.
- Strategic thinking: Ability to define application road maps aligned to business and application operations goals.
- Problem-solving: Strong analytical ability to troubleshoot complex monitoring/infra issues.
- Excellent communication & presentation skills (for both technical and business stakeholders).
Environment Experience Requirements
Tools: Zabbix, ELK, Grafana
Scripting Language: Shell, Python
Containerization: Dockers, Kubernetes
Infrastructure: Google Cloud, On-prem
Database: Cassandra, MariaDB, MYSQL
OS: Linux, Windows 2025-09-01 Rev A © Ericsson 2025 2 (2) Public
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 780518
Top Skills
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
