About this opportunity:
We're looking for a Solution Architect to join our team at Ericsson. In this role, you'll play a key part in shaping technical solutions that meet both customer requirements and business goals. You'll be responsible for analysing, designing, and delivering the solutions.
What you will do:
• Work closely with customers to understand their technology strategy and uncover key challenges. • Assess their technology landscape, business environment. • Identify areas for improvement and highlight both technical and business challenges. • Lead end-to-end project execution, ensuring seamless delivery in the customer network • Lead and guide the team to successfully complete assigned tasks. • Create and deliver clear, impactful technical presentations for customers.
The skills you bring:
• Utilize cloud-specific commands (e.g., kubectl) to monitor and manage ECM containerized services. • Participate actively in daily standups and Agile ceremonies for operational alignment. • Should have product modelling understanding with respect to ECM and hands-on experience in product configurations as ECM.
Possess deep functional knowledge of ECM product configuration entities, including Product Offer (PO), Product Specification (PS), Customer & Resource Facing Service Specifications (CFSS/RFSS), Product Offering Price & Charge Type (POP & CT), CCS offer templates, and Code Tables.• Work with TMF Forum APIs for catalog querying, configuration, and integration.• Configure products, update catalog items, and manage lifecycle changes using ACLT Tool.• Understand ECM database schema and table relationships to execute validations and troubleshooting queries.• Create and maintain catalog rules, hierarchies, and info tables to meet business requirements.• Ensure smooth integration of ECM catalog updates with charging and billing systems, validating end-to-end product activation and rating.• Troubleshoot BAU catalog issues by checking application logs, database entries, and API responses.• Collaborate with cross-functional teams including product, charging, billing, and order management to ensure accuracy and timely delivery of catalog changes.• Proven experience in Ericsson Catalogue Manager product operations.• Strong knowledge of TMF API specifications for catalog.• Proficiency with ACLT tool for product configuration.• Experience with troubleshooting using SQL and log analysis.• Familiarity with Kubernetes (kubectl) commands.• Understanding of telecom charging, billing flows, and product hierarchy best practices.• Good understanding of Ericsson Order catalogue. • Bachelor's degree in IT, Telecommunications, or related field.• 10+ years of experience in Catalogue Manager, Order care, BSS portfolio.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Job details: Solution Architect
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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