As a member of the Customer Identity and Access Management (CIAM) team, you will be a critical part of our customer’s first experience when they wish to transact with us digitally. At an enterprise level and as a technology team, we are building our next generation Identity Provider which, in time, will replace multiple legacy systems and experiences with one cohesive authentication and identity experience across our businesses. The CIAM team takes great care to make sure our solutions meet the demands of customers, so working directly with our business partners is an essential element of working on this team. While customer experience is our passion, security is our top priority therefore we look to compose the team with experienced professionals who understand how to build and design systems that meet the ever-changing needs of our customers and security landscape.
FUNCTION:
Supports the Customer Identity and Access Management (CIAM) team’s portfolio through architecting and designing comprehensive solutions to meet product needs. Works collaboratively with domain leadership to create solutions that align to architecture standards and principles, leveraging common solutions and services while meeting financial targets. Additionally, this person will drive consensus with our business partners, adjusting their designs as needed to ensure stakeholder needs and technical needs are balanced.
POSITION RESPONSIBILITIES:
- Provide consultation on the design, building, testing and deployment of technology solutions and designs for the CIAM team.
- Collaborate with domain leadership and enterprise architects to understand business drivers, business capabilities (future and current state), and determine corresponding solution designs.
- Enable CIAM leadership to make business decisions by working with subject matter experts to evaluate technology solutions, articulating the value and tradeoffs of each option.
- Participate in the creation of enterprise architecture standards and evaluate the quality and compliance of delivered solutions to ensure alignment with those standards.
- Collaborate with stakeholders on initiatives and participate in cross-team Agile ceremonies.
- Produce, enhance, and refine conceptual, logical, and physical solution architecture for strategic initiatives that align with Enterprise Architecture principles and vision.
- Apply cybersecurity, technology, and risk principles and standards to ensure proposed solutions are compliant.
- Research and identify the potential impact of existing, new, and emerging domain technologies and trends; publish findings internally for use by technology team members to leverage in future projects.
- Align governance activities to the Bank’s architecture standards and escalate to the appropriate stakeholders as needed.
- Objectively evaluate and solve domain specific architecture problems in partnership with domain SMEs.
- Collectively solve problems in collaboration with enterprise and solutions architects for dependent products.
- Mentor less experienced architects and act as the point person for cross-project technical issues and resolution.
- Harness existing technology resources through collaboration to benefit solutioning efforts.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
MINIMUM QUALIFICATIONS REQUIRED:
Bachelor’s degree and 7 years of relevant work experience, or in lieu of a degree, a combined minimum of 11 year's higher education and/or relevant work experience
Experience in software or service engineering and delivery
Experience in the practical application of existing, new, and emerging technologies for strategic use
Experience in researching, evaluating, and articulating multiple approaches to solving technical problems
Experience as a software practitioner, developing software and applications
Experience with a minimum of two programming languages
Experience in designing, developing, and integrating applications with relevant software architecture principles
Demonstrable ability to work independently
Demonstrable ability to cater their communication style to their audience
Experience implementing abstractions as needed to handle avoid vendor lock-in.
5 years of experience working with Identity and Access Management platforms: Ping, ForgeRock, Okta, etc.
5 years of experience working with Identity and Access Management standards: OAuth, SAML, OIDC
IDEAL QUALIFICATIONS PREFERRED
Graduate degree in a technical discipline
Experience working in a lead capacity related to banking technical design
Experience working in an Agile environment
Industry recognized certification in programming languages and/or cloud technologies
Experience working in the financial services industry
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $143,874.91 - $239,791.52 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBaltimore, Maryland, United States of America
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
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What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
