SOH Reviewer

Description and Requirements
Job Location: Virtual
Role Value Proposition:
The Variable Part-Time (VPT) SOH Reviewer position in Statement of Health can be responsible for several tasks including the data-entry of Group Life and Disability applications, answering phones, or assisting with our vendor process. Usually, when hired as a VPT you will be assigned either Data-Entry, CSR, or Vendor, but you may be asked to do any of these tasks after proper training. This position typically is six months on, six months off.
Key Responsibilities:
• Identify and obtain missing information required to evaluate SOH form and input missing information into system.
• Ensure proper grammar and spelling for written communications.
• Interpret customer SOH provisions and process accordingly.
• Professional interpersonal communication skills.
• Respond to written and/or telephone inquiries from policyholders, employees, and Account Reps.
• Evaluate SOH forms to identify situations requiring referral to Medical Underwriter.
• Willingness to learn new things and adapt.
• Must be able to accept feedback.
• Able to work in a large and dynamic team.
• Strong communication skills, during work hours and off-season.
• Any other responsibilities assigned by leadership.
Essential Business Experience and Technical Skills:
• Analytical ability and good judgment in evaluating Statement of Health submissions.
• 2.5 yrs. relevant business experience preferred
• High School Diploma
The salary range for applicants for this position is 41600.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
41600